How Bad Was Nissan Dealer When Buyer Wanted A Leaf Electric Car? THAT Bad
Five years after the first modern mass-market electric car launched, stories of recalcitrant car dealers continue to surface from buyers.
Walk into a dealership, explain that you want to buy an electric car ... and then endure a litany of reasons why you don't.
But a meticulously documented, amusing written log of all the misery involved in discussions with a particularly unhelpful Nissan dealer focuses new light on the problem.
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In a CleanTechnica article last week titled, "The 2016 Nissan Leaf Is Out! (Don't Tell Anyone)," writer Chris Dragon lays it all out in gory detail.
You should read the piece yourself, but the high points of his quest to buy a 107-mile 2016 Nissan Leaf include:
Rote responses to specific questions that always ended with a demand that the buyer come into the dealer for a test drive
Spam e-mails for unrelated vehicles and services
Incorrect information on availability and production dates
Inconsistent and unavailable Leaf information on dealer websites
A Leaf specialist "out to lunch" at 5 pm
Insistence on obtaining contact information before any discussions could proceed
And there's more. In the end, Dragon bought a used Tesla Model S instead.
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Green Car Reports reached out to Nissan North America for its comments on the dealer's behavior.