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How Bad Was Nissan Dealer When Buyer Wanted A Leaf Electric Car? THAT Bad

Five years after the first modern mass-market electric car launched, stories of recalcitrant car dealers continue to surface from buyers.

Walk into a dealership, explain that you want to buy an electric car ... and then endure a litany of reasons why you don't.

But a meticulously documented, amusing written log of all the misery involved in discussions with a particularly unhelpful Nissan dealer focuses new light on the problem.

DON'T MISS: Most Car Dealers Are Lousy At Selling Electric Cars: Here's Why

In a CleanTechnica article last week titled, "The 2016 Nissan Leaf Is Out! (Don't Tell Anyone)," writer Chris Dragon lays it all out in gory detail.

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You should read the piece yourself, but the high points of his quest to buy a 107-mile 2016 Nissan Leaf include:

  • Rote responses to specific questions that always ended with a demand that the buyer come into the dealer for a test drive

  • Spam e-mails for unrelated vehicles and services

2016 Nissan Leaf
2016 Nissan Leaf
  • Incorrect information on availability and production dates

  • Inconsistent and unavailable Leaf information on dealer websites

  • A Leaf specialist "out to lunch" at 5 pm

  • Insistence on obtaining contact information before any discussions could proceed

And there's more. In the end, Dragon bought a used Tesla Model S instead.

ALSO SEE: Electric Car Buyers Slam Dealer Experience; Dealers Don't Like 'Em Either

Green Car Reports reached out to Nissan North America for its comments on the dealer's behavior.