Austin ranks among top 10 most ‘forgetful’ cities, according to Uber

AUSTIN (KXAN) — Did you leave behind your phone, wallet or entire smoked pork belly in your last Uber? Riders in one Texas city ranked—again—as one of Uber’s most forgetful cities in the country.

Austin ranked among the 10 most “forgetful” cities in the ride-sharing company’s 2024 Lost & Found Index released Wednesday. The city previously ranked as the most forgetful city in the 2022 and 2021 rankings.

Paternity tests and turtles: Uber reveals weirdest things left behind by riders

Two other Texas cities — Dallas and Houston — were among the most forgetful cities on Uber’s latest list.

Here’s full list of Uber’s 10 most forgetful cities:

1. Miami, Florida

2. Los Angeles, California

3. Atlanta, Georgia

4. Houston, Texas

5. Dallas, Texas

6. Orlando, Florida

7. Phoenix, Arizona

8. Tampa, Florida

9. Denver, Colorado

10. Austin, Texas

Among the most forgotten items were clothing, luggage, headphones, wallets, phones and vapes, according to Uber.

The most unique lost items included a frontal hair toupee, a jar of oysters, a tray of meat pie, a live pet turtle, a framed Taylor Swift autograph, a WWE championship belt and a rat skeleton prop.

How to get lost items back from Uber rides

Uber recommends calling your driver to get back a forgotten item. But if you left behind your phone, here’s what Uber recommends:

1. Open the Uber app and tap “Activity” on the bottom icon menu.

2. Select the trip on which you lost the item.

3. Scroll down to “Find lost item” in the Help section, and then “Contact driver about a lost item.”

4. Enter your phone number to call the driver.

5. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.

6. If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.

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