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You might be required to walk a fine line between being assertive and being combative today. However, it is a mistake to think you must meet fire with fire. If contention mounts at work, you dont need to participate in open conflict. In fact, you can respond like a ninja, transforming anger into sound logic. Arguing with people only heightens emotions and splits loyalties. But if you keep your cool and stay focused on principles, coworkers may be compelled to stand with you once they see clearly the validity of your point. Desmond Tutu said, Dont raise your voice. Improve your argument. Get Your Complete Cosmic Profile