Florida Verizon customers among those reporting outages
Almost 2,000 Verizon customers were reporting outages with their service Thursday, April 25.
DownDetector.com, which provides service outage information, reported on its website that at 10:20 a.m., 1,977 Verizon customers were complaining about their service.
By 10:49 a.m., the number had dropped to 1,164.
Here's what we know so far.
Locations reporting the most problems with Verizon service
According to Downdetector, locations with most reported problems included:
Miami
Miami Beach
Fort Lauderdale
Hialeah
Hollywood
Denver
New York City
Philadelphia
Brooklyn
➤ Map of reported Verizon outages
Most reported Verizon problems
The most reported problems customers were experiencing, according to Downdetector were:
Mobile phone: 51%
No signal: 28%
5G home internet: 20%
Verizon outage map
Verizon customers need to log into Verizon's website to check on outages. You'll be able to check on repair status and find troubleshooting information. The site also offers an outage map.
➤ Latest Verizon outage map from Downdetector
Customers take to social media to ask about Verizon outage
Wow, Verizon's cell network seems to be down this morning. Didn't realize that was an option! pic.twitter.com/d5EnWU0lda
— Leo Polovets (@lpolovets) April 25, 2024
Is there an outage for Verizon in Miami right now? Phone been on SOS for a minute now
— WeBackOutside Chicharito (@StoneyHustle) April 25, 2024
Is there an outage for @Verizon in Miami area right now? Phone is currently on SOS
— ANDREA (@dreamcclain) April 25, 2024
Verizon seems to be having a major outage in Florida at least.
— Noah Berger🧩🚂 (@Trainboy100) April 25, 2024
Seeing SOS on your AT&T iPhone? Here's how to turn on WiFi calling
If you notice an SOS or SOS only notification in your status bar where you normally see the signal strength, this means your phone has lost connection to a cellular network.
You can still make phone calls using wi-fi.
Here's how to turn on Wi-Fi calling for iPhones:
Tap Settings
Tap Phone
Toggle Wi-Fi calling
Once Wi-Fi calling is available, you'll see "Wi-Fi" in the status bar while looking at the Control Center.
Here's how to turn on Wi-Fi calling for Android devices:
Open your phone app
Tap More
Tap Settings
Tap Calls
Tap Wi-Fi calling
If you don't see Wi-Fi calling as an option, it's because your carrier doesn't support the feature.
Seeing SOS? Here's how to turn on WiFi calling
Down Detector outage map
DownDetector.com provides service outage information for multiple carriers that is updated frequently.
Contributor: Brandon Girod, Pensacola News Journal
This article originally appeared on Treasure Coast Newspapers: Verizon outage: Florida customers among those reporting service issues
