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Just because a model is reliable, doesn't mean it is recommended by Consumer Reports. Five out of the top 10 most reliable vehicles don't perform well enough in our tests for us to recommend them. The opposite happens as well; some vehicles that score well in our testing are not recommended because they have below average predicted reliability.
Three out of the 10 least reliable vehicles have high-enough test scores to be recommended, but their poor reliability prevents them from reaching that recommended status. So, it's important to look at performance in our tests and reliability, because a high scoring car isn't always a smart purchase choice if it isn't reliable.
Our 2013 Annual Auto Survey reveals the best and worst vehicles in new car reliability based on our subscribers' experiences with 1.1 million vehicles over the last 10 years (2004-2013). Our data provide the basis for our forecasting how the 2014 models are likely to hold up, and reveals the most dependable used cars as well.
The vehicles listed below are the 10 least reliable new cars in our reliability survey. Predicted reliability is typically based on the newest three model years if a model hasn't been redesigned in that period, Models with an asterisk (*) are based on data of one model year only.
Least reliable vehicles, listed in order of Ratings score starting with the worst score.
1. Ford C-MAX Energi (Plug-in Hybrid)*
2. Ford Escape (1.6L Ecoboost)*
3. Mini Cooper Countryman
4. Ford C-Max Hybrid
5. Nissan Pathfinder*
6. Volkswagen Beetle
7. Cadillac XTS*
8. Ford Explorer (V6, 4WD)
9. Hyundai Genesis Coupe*
10. Ford Taurus (turbo)*
For more details on our 2013 Annual Auto Survey, including the full list of most and least reliable new cars by vehicle type, see our complete car reliability report. Also, check out our guide to car reliability for more details on new and used car reliability and owner satisfaction.
Copyright © 2006-2013 Consumers Union of U.S., Inc. No reproduction, in whole or in part, without written permission.