Nearly 10,000 Optimum customers in Morris County experienced service outages. Here's why

Nearly 10,000 Optimum customers in Morris County experienced service outages on Thursday evening after a truck took down wires.

The outage, which affected customers from Morris Plains north to Boonton, began around 5:30 p.m., according to one customer. An Optimum spokesperson stated in an email around 6 a.m. Friday that "services have been restored."

In an email late Thursday, the spokesperson explained what happened: "Some customers in Morris County are experiencing a loss of services due to trucks ripping down nearby fiber lines. Our crews are on the scene actively working to restore services for our customers."

As of 9:30 p.m., Optimum was reporting 123 outages impacting 9,944 customers, according to the company's website. As of 11:30 p.m., there were 9,787 without service,

Some frustrated customers took to social media. One hockey fan posted on X, formerly Twitter: "Listening to the @NYRangers on an old school radio since @optimum has a [bleeping] outage in 5 towns including mine."

This article originally appeared on NorthJersey.com: Morris County NJ Optimum customers experienced service outages