FHP ‘desk troopers’ can respond to crashes virtually
TAMPA, Fla. (WFLA) — Florida Highway Patrol troopers are now able to respond to crash reports without being at the scene of the crash.
According to NBC affiliate WESH, troopers are trying a remote response to minor crashes by using cell phone cameras.
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The new program, called “Desk Troopers,” is beginning its pilot program in the Orlando area by next spring. It will allow officials to send a link to the caller and access their camera, using the camera to see what is happening at the scene, take screenshots, and get their license.
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) said troopers will be able to assist victims remotely via technology similar to Facetime.
However, there are caveats. Officials said both parties must agree to partake in this option. There also cannot be any injuries or the requirement of a tow truck, as a trooper would have to be physically present.
“The goal is to reduce the wait time for people involved in crashes such as two people stuck in traffic and one vehicle rear end another, causing minor damage,” according to the FLHSMV.
WESH reported that this technology helped track down a burglar in real-time.
As Florida experiences a shortage of troopers, with the lowest number per 100,000 people in the U.S., the desk troopers are already in effect on roads controlled by the Central Florida Expressway Authority, according to WESH.
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