City of Memphis offers assistance for MLGW customers

Raven Moore
·1 min read

MEMPHIS, Tenn. — Memphians facing utility cutoff notices may qualify for up to $700 credit on their MLGW utility bills, the company says.

For the 15th year, the Memphis City Council and Mayor Paul Young have set aside $1 million for the program.

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Residents will qualify if they fall under any of the following categories:

  • Your household income does not exceed 130% of the Federal Poverty Guidelines

  • You are an existing client of the Tennessee Department of Human Services (DHS)

  • You have experienced financial, health, or military deployment-related hardship within the last six months

MLGW adds that you must also live in Memphis, have utilities in your or your spouse’s name, have a combined household income that does not exceed 130% of the established federal poverty income level and have a current MLGW cut-off notice.

DHS clients must show proof of a disconnect notice via DHS’ office drop box, by mail or online via the DHS portal. No additional application is needed.

If you receive help through DHS, you’re ineligible for additional help through the NCC.

For non-DHS customers, go online at the Neighborhood Christian Center website or pick up an application at their address. Call the NCC utility assistance hotline at 901-881-6013.

MLGW says hardship examples include 100% medically disabled, job loss, hospitalization within the last six months or if your spouse is on military deployment.

For more information, you can visit the website here.

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