Is Tempur-Pedic's New Mattress-in-a-Box Actually Worth It?

Photo credit: Tempur-Cloud
Photo credit: Tempur-Cloud


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Tempur-Pedic has been producing mattresses for over 30 years — in fact, it was the first brand to design a mattress using memory foam in the early '90s. Today, the brand continues to both set and keep up with the latest trends in bedding, regularly introducing products like Wi-Fi-enabled adjustable bed bases, ergonomic memory foam pillows and its latest debut, the Tempur-Cloud mattress. The brand's first mattress-in-a-box, the Tempur-Cloud offers some of the same great features of Tempur-Pedic's standard memory foam mattresses at a lower cost. Plus, unlike Tempur-Pedic's other beds, this one is compressed into a box and shipped right to your door.

At the Good Housekeeping Institute, we rigorously test mattresses of all kinds – from mattresses for back pain to online mattresses to affordable mattresses – so when Tempur-Pedic introduced its Tempur-Cloud mattress, we couldn't wait to review it. Here's everything you need to know about the Tempur-Pedic Tempur-Cloud mattress, including sizing, delivery, material and real user feedback.

Tempur-Cloud mattress overview

Height: 10 inches
Sizes: Twin, Twin XL, Full, Queen, King, Split King and California King
• Firmness level:
Medium
• Mattress type: All foam or hybrid
• Price range: $1,899 for a Twin to $3,798 for a Split King

Who is the Tempur-Cloud mattress best for?

At $2,199 for a Queen model, this mattress is best for someone who wants the benefits of a Tempur-Pedic memory foam mattress for less. The Tempur-Cloud mattress is still pretty pricey but is anywhere from about $200 to $3,000 cheaper than other Tempur-Pedic options. It’s also a good pick for someone who doesn’t mind putting in a little extra work in exchange for the lower price tag, as there’s no white glove delivery or mattress removal available for this option.

Because this mattress is available in a medium firmness level, it's a good choice for stomach, back and side sleepers. It's firm enough to help aline and support your spine, hips and shoulders if you sleep on your back or stomach. And it's just soft enough to allow your shoulders to sink in while sleeping on your side to keep you comfortable. If you have a higher body weight, the medium firmness level of the Tempur-Cloud mattress might not prevent you from sinking in or provide the support you need. Instead, you can opt for a Tempur-Pedic mattress available in a firm feel, like one of the brand's popular Tempur-Adapt mattresses.

Tempur-Cloud mattress material

The Tempur-Cloud mattress is constructed with the three layers of the brand's iconic memory foam – it just uses a little less than other models, with a slightly shorter profile of 10 inches.

The all-foam medium option is made with a base of durable foam on the bottom to provide structure and lend longevity. Next is a layer of Tempur-Support foam, which was developed to support your body and provide pressure relief. On top of that is a layer of Tempur-Comfort foam that cushions your body while you sleep. And it's encased by a breathable stretch cover.

The medium hybrid option is designed similarly, but between the layers of base foam and Tempur-Support foam is an additional layer of over 1,000 spring coils. These springs are meant to provide edge support, bounce and easier movement, allowing it to respond more like a standard innerspring mattress. (In our experience, the foam models are more well-received than the hybrid models because memory foam is what Tempur-Pedic does best.)

The Textiles Lab recently sent out a survey asking our panel of consumer testers to share their personal experiences with Tempur-Pedic mattresses, including the Tempur-Cloud mattress. Over 300 panelists responded to our survey, providing us with insight into what it's like to sleep on a Tempur-Cloud mattress. They expressed that the memory foam material is heavy and dense, making it cumbersome to lift when changing sheets or rearranging furniture. And some felt that the mattress slept hot, recommending a cooling mattress protector for temperature regulation. (This is a common complaint of memory foam mattresses because dense foam materials trap body heat without a way to easily release it.) However, one common point of praise was the Tempur-Cloud mattress' ability to prevent motion transfer, with many of our survey respondents remarking about how well they could sleep throughout the night without the movement of their pets or spouses waking them up.

Tempur-Cloud mattress delivery and setup

Unlike Tempur-Pedic's other mattress collections, this one doesn't include white glove delivery service. Instead, the mattress is folded into a reusable bag, packed in a box and shipped to your door for free through UPS. This means you won't have to schedule in-home delivery service, but you will have to handle moving your new Tempur-Cloud mattress into your home and removing your old mattress on your own. Setup is fairly simple, though – just remove the mattress from its package, unroll it out on a flat surface in your room and allow it some time to decompress before sleeping on it. Our panelists agreed that delivery and setup was super simple and found it didn't take long before the mattress was ready to use, raving about how comfortable it was from the get-go.

Can you test it out first? Yes – if you're feeling hesitant about committing to such a large purchase, Tempur-Pedic offers a 90-day trial so you can decide if it's right for you by sleeping on the mattress first. If you don't love it, you can contact Tempur-Pedic, and they'll work with you to retrieve the mattress.

How long will my Tempur-Cloud mattress last?

According to the brand and our survey panelists, Tempur-Pedic mattresses, in general, last around eight to ten years. Many of our panelists shared that they've been sleeping on their Tempur-Pedic mattresses for years and haven't noticed a decline in the quality or shape. One panelist remarked about her Tempur-Pedic mattress, "It feels brand new each time I [lie] in it." A few respondents noted some denting where they sleep at night, but overall, they agreed that the mattresses performed well, even after years of nightly use.

Brand representatives told us that Tempur-Pedic offers a 10-year full replacement limited warranty, so the brand will replace or repair your damaged mattress for free for up to 10 years, as long as the damage meets the conditions of the warranty.

Pro Tip: Tempur-Pedic's memory foam mattresses are made with distinct layers of foam from top to bottom, so they aren't meant to be flipped, and the brand doesn't recommend rotating your mattress, either. To maintain the livelihood of your mattress, you should avoid lying it on the floor to prevent moisture buildup, and it's best to use a flat base without a box spring because box springs aren't supportive enough for the memory foam materials. It's important to clean your mattress regularly according to the brand's care instructions, as well.

Final verdict: Is the Tempur-Cloud mattress worth it?

There's no one perfect mattress for everyone, but if you're looking for a luxury mattress at a better value, the Tempur-Cloud is a solid option. It's expensive for a bed-in-a-box and there's a little heavy lifting involved, but it's Tempur-Pedic's most affordable mattress model and is highly praised by users. Plus, it's made with long-lasting, innovative Tempur-Pedic materials that can help you achieve a great night's sleep. Overall, our panelists said they enjoyed sleeping on their Tempur-Cloud mattress, with some even sharing that it minimized their neck and back pain; one even boasted "I can't imagine sleeping on anything else."

Why trust Good Housekeeping?

Amanda Constantine joined the Good Housekeeping Institute in 2022 as a Home & Apparel Reviews Analyst and has tested home products of all kinds – from blackout curtains to mattress protectors. She has a Master of Science in Consumer Sciences from Ohio State University, along with undergraduate degrees in apparel merchandising and marketing communications. Prior to joining Good Housekeeping, she served as a lecturer at Ohio State University, teaching fashion and textiles courses and conducting research.

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