As Stores Reopen, Retailers Should Be Committed To Protecting Black Workers

“You should probably get that,” the customer said to me. The that to which she referred was a pile of feces her two Great Danes had left on the sales floor. And no, she wasn’t joking. In fact, she chose to walk by at least 10 white sales associates and ride an escalator to come directly to me, the head of client experience. If you haven’t guessed by now, yes, I am Black.

America is currently peering through an Overton window of racial injustice while simultaneously grappling with the onslaught of the novel coronavirus, which has disproportionately affected Black communities. Risking exposure, residents of cities across the US have...

Continue Reading