Starbucks Will Re-Open Over 85 Percent Of Its U.S. Stores By The End Of The Week
Starbucks announced that it will have reopened over 85 percent of its U.S. company-operated stores by the end of this week.
As previously reported, Starbucks announced a plan to gradually re-open stores and begin adapting some of its store formats to include more to-go options, like picking your order up from a barista at the door or, in some cases, at the store's counter. Those changes began to go into effect this past Monday and on that same day, Starbucks CEO and president Kevin Johnson released a letter sharing more about the company's approach to these re-openings.
Johnson emphasized that these re-openings and re-formats would be done responsibly and that the company and its partners (baristas) would be adapting rapidly to keep customers safe. Stores will continue to focus on to-go options and have social distancing policies.
"As we gradually come out of isolation, people will crave the connection and community that are fundamental to humanity. However, customers will want experiences that are safe, familiar and convenient," he wrote: "With health and safety prioritized, we are defining the future of Starbucks to meet evolving customer expectations and societal change."
He confirmed that not only will 85 percent of company operated stores across the U.S. be opened by the end of this week, but that Starbucks is expecting to have more than 90 percent of its stores open by early June under modified operations and hours. He said the company took inspiration from China, where 98 percent of its stores are open.
"As we adapt, we build on our heritage and remain focused on our mission: To inspire and nurture the human spirit—one person, one cup and one neighborhood at a time," Johnson wrote.
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