Six-year-old Brody has autism, which makes him sensitive to noise and crowds. Mom Lauren Bergner told Today that communicating with him about big events before they happen helps him acclimate more easily, so she spent the months leading up to the family’s recent trip to Disney World preparing her son, who is nonverbal, for all the excitement.
Still, she expected a few meltdowns.
"It's not his fault," she told Today.
On Sunday evening, after spending the day park-hopping with his brothers Billy, 14, and Jake, 9, Brody found himself waiting in line to meet Snow White at Epcot. It was hot out, and the six-year-old had had enough.
“Brody was overheated, sweating, and overwhelmed by everything,” Bergner, 37, recalled. “He just started crying."
That’s when something completely unexpected happened. Snow White swooped into action and seemed to know just what to do to make Brody feel at ease.
“Snow White was amazing with him!! She kissed, hugged, and cuddled him. He was laying his head crying on her lap. She then took him for a walk away from the crowd! She was amazing,” Bergner recalled in a now-viral Facebook post (below). “She held his hand, danced with him, took him over to a bench and sat with him.”
“She went above and beyond!! She took so much time with him,” the post continues. “She was a pure angel! She was magical and my family is forever thankful and touched!”
Bergner said that she and her husband, Bill could only look on in awe. They had never seen Brody connect with a stranger so quickly.
“I lost it. I was crying,” Bergner told Today. “She led him to a bench, and he was leaning into her and she was hugging him. Brody loves squeezes and soft, soothing voices."
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It suddenly occurred to her that the crowd of people waiting for their moment with Snow White might be growing impatient. But Bergner said that that couldn’t have been further from the truth.
“I turned around and they started clapping,” she said. “It was this magical moment that we will never, ever forget.”