Pizza Hut Got Hacked And Didn't Alert People For Two Weeks
This past weekend, around 60,000 Pizza Hut customers received some very unexpected news that the company was hacked, which means that a lot of those customers' credit card information may have been impacted in the process. Data breaches aren't exactly uncommon for big businesses these days (just ask Chipotle and Sonic), but what's gotten people particularly angry is the brand's timing: The breach happened more than two weeks ago.
Thousands who placed orders online or through the brand's app between Oct. 1 and 2 - roughly a 28-hour period, according to the Miami Herald - received this notification over the weekend of Oct. 13. Pizza Hut insists it worked as quickly as it could to give people the heads up.
"The security intrusion at issue impacted a small percentage of our customers and we estimate that less than one percent of the visits to our website over the course of the relevant week were affected," reads the letter sent to those affected by the breach. "That said, we regret to say that we believe your information is among the impacted group."
Needless to say, the customers on the receiving end of said email were none too pleased.
Hey @pizzahut, thanks for telling me you got hacked 2 weeks after you lost my cc number. And a week after someone started using it.#timely
- Peter Yoachim (@PeterYoachim) October 14, 2017
@pizzahut Thanks for telling me about the account hack. I never got a email from you guys talking about this. Bad PR
- Andrew (@BadDrew7) October 16, 2017
@pizzahut thx for the delay in your email re the breach. Do you plan on feeding my family while the bank recovers $800?
- tiffany howton (@tiffladybug) October 16, 2017