McDonald's employee chokes and punches customer who complained about cold fries

·2 min read
An employee at a New Orleans McDonald's punched a customer who complained about his fries being cold. (Photo: 4WWL)(Photo: 4WWL)
An employee at a New Orleans McDonald's punched a customer who complained about his fries being cold. (Photo: 4WWL)

An employee at a New Orleans McDonald’s allegedly attacked a customer who complained about a cold order of fries.

Last week, the customer, who was on vacation with his wife in the Louisiana city, had complained to staff that his order of French fries was cold. The man, who wished to remain unnamed, admitted to news station 4WWL that while he was abrasive to the staff, he didn’t expect the incident to evolve into a violent one.

The altercation was caught on camera and shows the customer holding his food while an angry employee charges at him. “You gonna get out? Get out!” the employee yelled at the patron in the video.

Another co-worker intervenes and pulls the employee away, but the fight escalates when the customer follows him. The employee then puts his hands around the man’s neck and punches him in the head.

“I'm a big, big boy,” the customer told 4WWL. “Bigger than he is, but I didn't fight back. It was embarrassing. I didn’t want to leave my wife alone in New Orleans if I went to jail. If this happened to me in McDonald’s what could happen to her on these streets?"

According to, the police arrive on the scene, but no charges were filed. Now, the customer is demanding that charges are filed against his aggressor.

“If I could make sense of it I'd tell you, but I don't have a clue,” the customer told 4WWL. “The customer is always right, even if he's wrong.”

According to the news network, the employee was spotted still working at the same McDonald’s franchise on Sunday. When questioned, franchise owner Chris Bardell replied that “the behavior seen in this video is not what I expect from my employees, we are conducting a thorough investigation of this incident."

Yahoo reached out to the McDonald’s corporation and the New Orleans Police Department for comment, but did not received an immediate response.

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