Mayflower Moving Review | 2022

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When picking the right moving company for you and your family, you will want to consider significant factors such as availability, cost, services, and customer service.

Mayflower Moving has assisted its customers with moves since 1927. With such extensive experience, you can expect a variety of options for moving services—ranging from small, local moves to full-service, cross-country, or international moves.

Continue reading this review to determine if Mayflower is the correct choice for your move. You can visit Mayflower's website for a custom estimate.

Mayflower Moving Pros & Cons

✓ Customizable moving packages with full-service options
✓ Available for local, long-distance, and international moves
✓ More than 90 years of experience in moving industry

✖ Not available in Delaware, Hawaii, Rhode Island, or West Virginia
✖ May be more expensive than other moving companies, depending on your choices

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Mayflower Moving Services

Mayflower's full-service moves include: full-service or partial packing, minimum liability moving protection, load-in and load-out services. On top of these services, you may add convenience services to your move. Convenience services include: custom crating, electronics packing and installation, full-value protection moving protection, unpacking services, storage services and debris removal.

In addition to traditional residential moves, you can also use Mayflower Transit for nonresidential services, including military moves, corporate relocation, and car transportation services. Additionally, Mayflower can work with you to create highly customized moving packages.

Packing & Unpacking Services

Mayflower offers a variety of packing and unpacking services for local, long-distance, and international moves. Here are some options you can choose from when you discuss a moving quote with your move coordinator:

  • Full-service packing: If you opt for full-service packing, Mayflower's team of pros will safely box up all your belongings and then load your household goods for you.

  • Partial packing: If you choose partial packing, you will determine during the quote process which rooms and items you plan to pack yourself and which you want Mayflower to pack.

  • Custom crating: With custom crating services, special items such as pianos, large mirrors, antiques, and expensive artwork are packed and shipped safely and professionally.

  • Electronics packing and installation: With Mayflower's electronics packing and installation service, the company will help you disconnect, properly pack, and then reinstall your PC network and home theatre system in your new home.

  • Unpacking: Mayflower also provides unpacking options that allow you to focus on other elements of your moving process while Mayflower's team unloads and unpacks items from the moving truck.

Moving Protection

Moving protection is a type of insurance that provides compensation if your property is damaged in the course of a move. With any Mayflower Transit package, you are automatically enrolled in its Full Value Protection Plan. This comprehensive moving protection plan insures your belongings at a rate of $6 per pound per item. You may choose to opt out of Mayflower's Full Value Protection plan and still receive Mayflower's Minimum Liability Valuation Option, which offers coverage at the minimum required rate of $0.60 per pound per article.

Storage Services

Mayflower offers storage solutions alongside its packing and moving services. Your moving coordinator can arrange for your items to be stored in a convenient facility while you sell your current home and prepare to move into your new home. Mayflower will deliver your items to your new residence at a time of your choosing.

Mayflower Moving Cost

Like many moving companies, Mayflower's cost depends on a variety of factors. Some of the factors you might discuss with one of Mayflower's moving coordinators will likely include the distance of your move, your moving date, how many rooms and belongings you have in your home, and what additional convenience services or protection you want.

Keep in mind that the prices below are only starting prices. Other factors will greatly impact your overall cost with Mayflower.

Factors include: the time of your move, the distance of your move, the driver's hours, fuel, taxes, and the starting location of your move.

Mayflower Moving Plan Options

Check out some starting prices for full-service moving packages offered by Mayflower Transit:

  • The Essentials Plan, $195, includes Gold Standard Protection (covers items in sets, mechanical items and electronic items), plus an additional $5,000 protection Claim assistance and identity theft protection

  • The Plus 1 Plan, $395, includes everything in the Essentials plan, plus $25,000 additional protection. You may also select one from the available convenience services like debris pickup, PC and network disassembly and setup, and home theater disassembly and setup.

  • The Plus 2 Plan, $595, includes everything included in Plus 2, plus two of the available convenience services.

State Availability

Mayflower Transit has a large network of local agents across the United States. You can find one of its agents at more than 500 locations in 46 states, except:

  • Delaware

  • Hawaii

  • Rhode Island

  • West Virginia

Be sure to check out Mayflower's website to see what location is closest to you.

Mayflower Moving Reviews

Mayflower is not accredited by the Better Business Bureau (BBB). The company has several negative reviews on the site which mentions lack of communication.

Here is a sample of customer reviews:

"Do not use Mayflower Moving Company. We moved from New York to Nashville with my 88 year old mother. Our stuff was packed up on June 9. We were given a delivery window of June 16-24. Our stuff current remains in a New Jersey warehouse and the company will not tell us when it will arrive. I understand there is a national trucking shortage. But is is outrageous and for them to make a promise on delivery they cannot keep."

—Ellen via BBB 6/24/2021

My movers were very professional and made sure that I had everything that I needed despite the coronavirus epidemic. They made sure that all my needs were met and that everything was taken care of.

—Michelle L. via Mayflower.com

Is Mayflower Moving Best for You?

Whether you're going across town or across country, moving can be a stressful situation, and a moving company can be a worthwhile investment for any kind of move. One thing to keep in mind while researching is what factors you find most significant for your move, and then search out a moving company that focuses on those. By doing that, you can figure out which moving company will make your move easiest.

Mayflower Transit offers a great selection of services to pick from for your large or small move. With Mayflower's highly customizable moving packages, you are able to determine how much work you would like to do and how much you would rather have moving professionals handle for you. Though you can probably expect to pay more with Mayflower than you might for other top moving companies, the extra cost comes with a comprehensive protection plan, as well as a large network of local agents and storage facilities to accommodate your needs.

However, if you are looking for a company with a comprehensive list of moving services and worldwide availability, you might want to consider International Van Lines. International Van Lines is available in all 50 states and offers full-service moving options along with a variety of storage options, making it ideal for both long-distance and local moves.

We recommend that you get a quote from International Van Lines to see if its services and costs are right for you and your budget.

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Home Warranty Rating Methodology

The Home Service Research Team at Better Homes & Gardens strives to provide unbiased and objective reviews to readers by compiling relevant information on home warranty companies and rating the providers on a variety of factors.

Here's what our review process looks like:

  • We examine each provider's website to determine plan details, coverage, customer service offerings, and other benefits. We also speak with company representatives to get more insight on plan details.

  • We read sample contracts from each home warranty company to analyze and compare coverage details, limits, and exclusions.

  • We read at least 100 third-party customer reviews for each home warranty company to determine the real-life benefits and drawbacks of each provider.

  • We gather cost information for a variety of home warranty plans in different states by completing online quote forms and speaking with sales representatives to simulate the quote process.

  • We revisit each company's offerings on a seasonal basis, ensuring that we include the most up-to-date information in our reviews.

We also created a 100-point rating system to score companies based on objective factors, such as plan options, coverage, and customer service:

Overall, the Home Service Research Team has reviewed over 70 home warranty companies to select the top-rated providers in the industry.

Mayflower Moving FAQs

Are Mayflower movers expensive?

Like many moving companies, Mayflower's cost depends on a variety of factors. Some of the factors you might discuss with one of Mayflower's moving coordinators will likely include the distance of your move, your moving date, how many rooms and belongings you have in your home, and what additional convenience services or protection you want.

Does Mayflower have any prohibited items?

Yes, Mayflower does not deal with hazardous or perishable materials in its moving trucks. It also encourages you to take valuable personal items with you in your own vehicle.

Are Mayflower and United Van Lines the same company?

The two companies are owned and operated by the same parent company, UniGroup, Inc. You may see similar equipment and services used by them because of this relationship.

What is MyMayflower?

MyMayflower is an online moving tool that you receive access to via email after you plan a move with Mayflower. Through it, you can access your documents and find helpful tips and information about moving.