KFC And Pizza Hut Have Started Offering 'Contactless Delivery' Because Of Fears Surrounding Coronavirus
It’s hard to go online right now without stumbling across some new development in the coronavirus saga, the deadly virus that’s currently infected nearly 25,000 people in several countries around the world. The vast majority of coronavirus cases are in China, and two fast food chains there have come up with a solution to get food to people without risk of contamination: contactless delivery.
KFC and Pizza Hut launched a contactless delivery service in China last week in an attempt to reduce the risk of person-to-person transmission of coronavirus, according to Business Insider Australia. The goal, parent company Yum China said in a statement, is to protect both their customers and employees.
“The health and wellbeing of our employees and customers is our top priority and the innovative new services will help reduce the risk of person-to-person transmission of the coronavirus and protect our employees and customers,” the statement said.
Here’s how it works: Customers can choose a “contactless delivery” option when they order online, or they can request it when their delivery courier calls to confirm details. Couriers will wait until the customer arrives before they take the food out of its carrying case and put it on a delivery location they’ve both agreed on in advance. The courier will then step back and watch from at least 10 feet away as the customer picks up the food and leaves.
The couriers are required to wear masks the whole time and to disinfect their hands and delivery boxes after each delivery.
KFC and Pizza Hut also launched a contactless in-store pickup service last weekend, where people can grab their food (in take-out packaging) from pickup racks to get in-store and takeout meals.
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