Instagram, we need some assistance, ASAP.
Something wicked is happening on Instagram.
On Oct. 31, as Instagram users attempted to login to the social media platform to share exciting Halloween updates, many were met with a notice informing them that their account was randomly suspended.
Users began reporting incidents of accounts being suspended for no apparent reason earlier this morning. DailyMail reports that per DownDetector, the mystery outage was initially reported around 13:08 GMT and is a widespread global issue.
In addition to accounts being suspended, some users are also noticing their accounts are losing followers, likely due to other users being banned from the social media service,
Instagram acknowledged the outage, tweeting this update: “We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologize for the inconvenience. #instagramdown” The hashtag is already trending on Twitter.
Again, it’s unclear why some accounts are being suspended, but those that are have gotten a pop-up notice that reads, “We suspended your account on October 31, 2022.”
The notice notes that the account doesn’t follow Community Guidelines and is no longer “visible to people on Instagram right now.” Users are also blocked from accessing or using the account.
“If we can’t confirm your account, it will be permanently disabled,” the notice reads.
The notice allows users to appeal the decision in a 30 day timeframe, however, many users have taken to Twitter with complaints that when they tried to appeal the decision, it simply took them to a black screen.
“Ok soooo my account got banned for no reason, couldn’t appeal it and now my account is gone. & I’m not the only one,” one user tweeted. Another user echoed the message, writing, “'Did anyone else's Instagram just get suspended for no reason? And now Instagram won't even bother to let you appeal it just gives you an error?”
Others simply turned to humor to deal with the chaos and stress of seeing their account suspended.
It’s unclear if Instagram will simply unban the affected accounts or provide another solution.
This story is developing and will be updated when Instagram provides new information.