Here's Costco's Return Policy for 2024
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Being a Costco member has its benefits, and we're not just talking about the $1.50 hot dog meal at the food court. With the $60 annual membership ($120 for the executive level), you get access to rotisserie chickens, gold bars, and special deals through Costco Next. But some shoppers may not know that the warehouse locations also have a generous return policy, often accepting items without a receipt.
Can you return an item to Costco without a receipt?
In most cases, yes! According to the website, "It helps if you have the receipt or original product packaging, but it may not be necessary to process your return." When you return an item at the customer service desk, the associate should be able to look up your purchase history by accessing your membership account, so the receipt is not necessary.
What is Costco's return policy?
Costco offers this promise to shoppers: "We guarantee your satisfaction on every product we sell and will refund your purchase price." Of course, there are a few exceptions. Electronics like TVs, computers, and smartwatches have a 90-day window for returns. Diamonds (1 carat and larger) can only be returned with all original paperwork, and they will be inspected before a refund is issued. Some locations do not accept returns of cigarettes and alcohol (based on local laws). And live event tickets, airline fares, and gold bars are non-refundable.
What is the return policy for Costco.com?
If you place an order online, you can return it in store at your local warehouse. The refund will be immediate and will include shipping and handling fees. You can also ship an item back by logging into your account and initiating a return. Costco will refund your shipping and handling fees, and you won't be charged a return shipping fee, but it might take a bit longer to process. Certain items, including eyeglasses, perishable items, and any Apple products, cannot be returned online.
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