Flight Attendant Soothes Baby, Calms Stressed Mom, Saves Day


Southwest flight attendant Anissa helped out stressed parents by taking their nine-month-old for a stroll. (Photo: Heather Gooch/Facebook)

Another flight attendant has won over a passenger with a simple show of humanity. This time, the random act of kindness happened on Southwest Airlines when Heather Gooch’s nine-month-old son took his first flight earlier this week. Soon after takeoff, baby Aiden was getting restless, and Heather and her husband started to stress.

Enter flight attendant/baby whisperer Anissa, who walked by and caught the baby’s attention.

“About 45 minutes into the flight, Aiden didn’t want any part of sitting with us,” Gooch told CBS News. “He couldn’t sit still. Anissa happened to be walking by, and Aiden got so excited to see her. She looked and me and asked me if I minded if she held him.”

They didn’t mind at all. Anissa spent the next ten minutes walking up and down the aisle and soothing the tot, as he waved happily to all the other passengers.

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The day after arriving home, Gooch posted a thank-you on the Southwest Facebook page, which has since been shared more than 56,000 times.

Dear Southwest, I’m hoping you can share this post so that I can be sure that it finds its way to a very special Southwest flight attendant. All I know about her is that her name is Anisse. My husband and 9 month old son were flying from Fort Lauderdale back home to Islip, NY on 12/28. This was my son’s first trip so we weren’t sure how things would go. Anisse went above and beyond to make sure that the trip went as smoothly as possible. I have NEVER had a flight attendant as kind and as helpful as she was. My son adored her and kept looking for her as she passed by. At one point, she saw that he was looking for her and getting ancy so she came and picked him up and walked up and down the aisle with him while my husband and I ate our lunch. Although this may not be a story that stands out from the rest, I wanted to thank her and let her know how appreciated she is. We so often hear about the negative things going on so I wanted to share this story of a someone who made my trip a little brighter. Please help this get to her!

The message did get to Anissa, who, like all everyday heroes, said that she “didn’t do anything spectacular.” The Gooches, obviously, beg to differ.

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