DoorDash customer calls out driver over 'terrible' delivery experience

A DoorDash user is stirring controversy with their “terrible” delivery experience. The customer, writing under the username Jay_Ferg, shared their negative experience on Reddit. According to Jay_Ferg’s post, the driver marked their order as “completed” and sent them a photo of their food on the ground. DoorDash often asks its drivers to submit an image confirming their completed deliveries. The Redditor went on to elaborate, explaining that their driver had texted them and admitted to dropping the food on accident. Despite being charged initially, Jay_Ferg explained that they were later able to receive a refund, in the form of a new order