Delta Unveils Next Phase of Its Renovations at LAX — What to Know

The new space is just the next step of the $2.3 billion project that will create a state-of-the-art 27-gate facility.

Delta Air Lines passengers are continuing to see upgrades at Los Angeles International Airport (LAX), as the second phase of the airline's Delta Sky Way project debuted Thursday, unveiling nine new gates and more seating in the new Terminal 3 facility.

The opening marks the latest major stage of the $2.3 billion project scheduled to be completed in 2023, which will consolidate Terminals 2 and 3 into a 27-gate facility spanning 1.2 million square feet—and also connect it to Tom Bradley International Terminal (Terminal B) for ease of connections with partner airlines.

“We continue to elevate the customer journey in Los Angeles, building loyalty through state-of-the-art infrastructure, robust network offerings, innovative technology and, of course, our award-winning customer service,” Delta’s Vice President of Global Sales, Scott Santoro, Vice President of Global Sales, said in a statement. “LAX is one of Delta’s most important coastal hubs, and we’re committed to providing customers with the premium curb-to-claim experience they deserve.”

The first of the three phases debuted in April, about 18 months ahead of schedule, and was complete with a centralized check-in, security, and baggage claim operation for a streamlined process. There are now 32 self-service kiosks and 46 check-in positions, plus a 250-foot digital back wall with wayfinding information. Customers also have access to five baggage carousels and seven new security lanes, as well as more dining options with the addition of Alfred Coffee, Chicken + Beer, Jamba Juice, and Native.

The Delta Sky Club at LAX also made its debut in the spring, revealing a 30,000-square-foot lounge space on the departures level between Terminals 2 and 3. Guests enter through a lobby where they check in on self-service kiosks and then head up the stairs or escalators under ocean waves-themed ceiling fixtures to the lounge level. Once inside, seating options include everything from private work booths to theater-style seating to view a media wall. Other amenities include the coffee nook, nursing room, large family restrooms, as well as eight showers, which can be booked with a virtual queuing system.

One favorite space for lounge members is the year-round terrace with a premium bar showcasing views of downtown L.A. and the Hollywood hills. The lounge food offerings also received a major upgrade in June with the launch of Delta Sky Club’s Local Flavor program, rotating through seasonal cuisine from southern Californian chefs.

Future improvements will focus on a dedicated check-in area for Delta One customers, scheduled for the spring of 2023, as well as 10,000-square-foot Delta One Club in 2024.

“Elevating the guest experience is pivotal in our ongoing work to build a better LAX, and we are thrilled to see the next major phase of this project completed in partnership with Delta Air Lines," LAWA Chief Executive Officer Justin Erbacci said in a statement. "The new Terminal 3 concourse includes best-in-class passenger amenities and technology, and showcases our vision for a fully modernized airport."

Delta also just announced new routes last week, including service from LAX to Tahiti starting this December and daily service to Paris and London next spring.

In addition to the improvements at LAX, Delta also debuted a new Terminal C facility at New York’s LGA in June, and opened new Sky Clubs in Nashville and Tokyo, Japan in the summer.

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