Not too long ago, I made a post about really dumb customers and the dumb things they've said.
Well, it should come as no surprise — there is literally an endless amount of stupid, entitled customers people have dealt with over the years. Here are some of the best stories people shared in the comments of the original article on Facebook and through the BuzzFeed community:
"My brother used to work at Best Buy and on Thanksgiving, he had a customer start yelling at him for being open on Thanksgiving and forcing her to leave her family dinner to go shopping."
"I worked at Radio Shack. A customer walks in and asked if we sold radios."
"Customer orders a bottle of wine. 15 minutes into drinking it, waves me over. “I don’t want to make a big deal of it, but this wine is expired.” “Oh, I’m sorry- is it corked?” “Huh? No….we were just studying the bottle and it says 2010. We get it, mistakes happen… but this is really old.” And they were dead serious."
—Melissa F, Facebook
"I once worked at an animal adoptions shelter inside Petsmart. It was early one morning and we weren’t open yet, all the front lights were still off and the closed sign was up. I was cleaning out the dog kennels, there was water and soap all over the floors, when someone comes in and asks if we’re open. I told him we were not and he deadass looks at me and says “well, you’re in here”. I’m standing there in my muck boots, hose in hand and said SIR I WORK HERE. SMH."
—Lori S, Facebook
"The best interaction I had as a cashier was a lady brought two sweaters, one labeled $19.99 and the other $20. She wanted both for $19.99. Since it's Christmas Eve we just rolled our eyes and made a new ticket so the $20 is now $19.99. Customer then gets upset the made ticket is different from the manufacturer ticket. Then she proceeds to scream at us and my manager who was 8 months pregnant walked away and said "MERRY FUCKING CHRISTMAS". My shift was over so I left for my other manager to deal with. Never learned how that ended. All over a penny LMAO."
—Stacy P, Facebook
"I worked at a Subway in college. Someone asked: 'How long are your footlong sandwiches?'"
—Rebecca M, Facebook
"My sister worked at a copy center and a customer wanted her to photocopy something he hadn’t brought with him."
"I’m a medical social worker in nursing home/rehab. I was at the nursing station answering call lights and the phone because there was a code blue. Someone tried to interrupt a code blue because their mom had asked for a chocolate ice cream. They tried to interrupt one of the nurses working on the code. I literally was like I’m sorry ma’am, your mom will get her ice cream after they’re done with CPR. YOU CAN'T INTERRUPT CPR. Sorry your nurse was interrupted going to the kitchen because she had to resuscitate someone."
—Kelly P, Facebook
"I had a woman yell at me for putting mayonnaise on her taco salad. It was sour cream. Which she had requested."
"I work in a call centre and a customer complained he could hear me clicking my mouse and I need to stop. I explained I couldn't help him without clicking my mouse and he called me an incompetent arsehole and hung up."
—Danae S, Facebook
"Me, pushing a basket through the store with items I picked in it. Customer asks if I'm using the basket because they need it. No, I'm just pushing it for my health."
—Robin M, Facebook
"I own a teeth whitening business, I had a lady storm out because I could not whiten her teeth with her mask on."
—Dani W, Facebook
"I used to work at Margaritaville where people would literally ask me if they served margaritas here."
"Managed an independent movie theater. We didn't have matinees Monday-Thursday, but a group of older ladies apparently misread our showtimes and shows up at like 10am on a Tuesday for a movie. They called the owner and wanted him to open the theater just for them, "but don't worry, we don't want to buy any snacks". Oh, so you want us to send in staff while we're closed so you can have a private showing where you plan to only buy tickets, the thing that theaters famously make very little money from, and nothing else. You want us to *lose money* because you couldn't read properly? Oh ok. They really couldn't believe he didn't say yes."
—Ashley P, Facebook
"Had a man come in today who ordered a pizza and salad for takeout and when he got to the counter he said, “I only brought enough cash for the salad.” I stared at him and was like, “You also have the pizza, sir.” And he goes on to tell me about how he has to go back to his truck and he just got a knee replacement and blah blah blah. Like, what did you expect? The pizza for free because you left your money in your car outside?"
—Lisa H, Facebook
"I was physically assaulted by a lady who's laptop wasn't completely wireless. She didn't like that she had to plug it in to charge the battery."
—Danielle G, Facebook
"When I worked in a clothes shop we would often get people trying to return clothes from other retail companies and then get mad at us because we wouldn't just process the return as they had "gone out of their way" to bring it to us... This is a completely different company."
—Nicole A, Facebook
"One of mine was having an out of order sign on the pop dispenser. Guy puts his cup under it. I tell him it doesn't work. He goes "but it LOOKS like it does", pushes the button, bitches that it tastes funny. Just... ugh."
Elizabeth H, Facebook
"I have so many but the best was an escalation because the customer was mad the rep told him he couldn't pay his bill over the phone with cash."
"I overheard a lady talking to a TJ Maxx employee that was stocking shelves the other day. She was upset that they didn’t have anymore of the treats she bought there a month ago. “Can you not just order more? I’m going to have a very sad chihuahua at home and it’s all your fault.” Like, ma’am do you think this low level employee is really in charge of ordering at a major corporation??? And do you not know how TJ Maxx works? Cause that’s not how it works."
—Heather G, Facebook
"I was at the ER with my son on Thursday night. The poor triage nurse was getting screamed at by a guy who couldn’t understand why the lady vomiting blood was taken in before his girlfriend with a sprained ankle. It’s not a first come first served deli line! Whatever that nurse is getting paid, it should be doubled immediately."
Sarah M, Facebook
"I was working at a Walmart deli during college. Had to wear a hair net behind the counter. A woman comes up to the hot case with her 5-7-year-old daughter. The daughter asks, “Mom, why is he wearing thing on his head?” And the mom replies (right in front of me, no shame), “Well that’s what happens when you choose not to make something of yourself and go to college.” And then puts on a sweet smile to ask me for her potato wedges and popcorn chicken."
"When I worked as a flight attendant, I asked a woman sitting at the window if she wanted a drink 3 times. She would never respond and kept staring straight ahead. I was about to move on to the next customer when the woman next to her (assuming she was her assistant or something) spoke up. "Oh, she doesn't speak to the help. She will have a sparkling water." I laughed, handed her a can and walked off. That was definitely a first and last for me."
Amber M, Facebook
"I once had a woman ask where our bread aisle was. I said aisle one. She then asked, "what aisle is aisle one?" I had to stop for a second to think how to answer without sounding like I was being sarcastic."
—Sarah K, Facebook
Finally, to cleanse your palate, one funny story of an employee makin' a little mistake:
"I was working my first job at a little movie theater, all kinds of stoned. I had to ask each person if they wanted ice in their drinks, because half the time, they’d say “no ice” once I’d already put it on the counter. Guy comes in, asks for a coke. I say, “Great. Do you want sprite?” He looks at me like I’m nuts.
“No, I want Coke.” I start getting sort of eye-rolly and huffy. “But do you want SPRITE?” Now he kind of starts to sweat, like, what is actually wrong with this girl? “No! I want a COKE.” I take a big breath, and basically shout, “I KNOW you want COKE, BUT DO YOU WANT SPRITE??!!” And I finally hear myself, and I’m like, oh my God, I’m so sorry, I’m trying to say “ice.”
—Sally W, Facebook