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Some Carvana buyers have waited months for license plates

Some Carvana buyers have waited months for license plates



Consumer complaints against online auto dealer Carvana have escalated during the pandemic, to the point where some states have slapped the startup with fines and stop-sale orders, citing buyers who have waited months for registration paperwork to be processed and license plates to be delivered.

Buyers in multiple states have reported delays ranging from weeks to months and instances of multiple temporary tags being issued (reportedly even in states where it is not normally legal to do so) with no sign of any permanent registration paperwork or metal tags, according to the Wall Street Journal. There has been a series of reports out of Florida, for example.

CBS Dallas-Fort Worth reported earlier in November that dozens of complaints had been filed against the online dealer in Texas alone.