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Social Security: How To Appoint a Representative Payee & What Duties They Are Allowed To Provide

PIKSEL / Getty Images/iStockphoto
PIKSEL / Getty Images/iStockphoto

When a Social Security beneficiary is unable to manage their own account, they can have a representative payee step in to manage the account for them. This typically happens when the beneficiary is a child, a severely disabled person or a retiree suffering from advanced dementia.

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A representative payee can be a person or an entity appointed by the Social Security Administration — usually a relative or close friend of the beneficiary. However, the Social Security Administration can also name one, such as a nursing home or social services agency. Anyone who applies for or receives benefits can designate a representative payee in advance.

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In a blog posted on the SSA website on Dec. 29, 2022, the agency said that when it assigns a representative payee, it selects someone who knows the beneficiary’s needs and can make decisions about how to best use their benefits for their care and well-being.

Representative payees are required to complete an annual form to account for the benefit payments they receive and manage. They must complete this form and return it to Social Security by mail or, if they have a personal my Social Security account, they can file it online using the Representative Payee portal.

As previously reported by GOBankingRates, if you are a Social Security beneficiary or plan to apply soon, you have the option to identify, in advance, up to three people you trust to serve as your future representative payee and help manage your benefits if the need arises. This is called Advance Designation.

The SSA offers Advance Designation to capable adults and emancipated minors who are applying for or already receiving Social Security benefits, Supplemental Security Income or Special Veterans Benefits.

The payee’s main duties are to use the benefits to pay for the current and future needs of the beneficiary, and to properly save any benefits not required to meet current needs, according to the SSA. Payees must also keep records of expenses. When the SSA requests a report, payees must provide an accounting of how they used or saved the benefits.

To apply to be a payee, you’ll need to contact the Social Security office nearest you and complete form SSA-11. You must also provide proof of identity, including a Social Security numbers for individuals or employer identification number for organizations. You’ll usually need to meet with an SSA representative in person.

Here are required duties of representative payees as outlined by the SSA:

  • Determine the beneficiary’s needs and use their payments to meet those needs.

  • Save any money left after meeting the beneficiary’s current needs in an interest-bearing account or savings bonds for the beneficiary’s future needs.

  • Report any changes or events that could affect the beneficiary’s eligibility for payments.

  • Keep records of all payments received and how you spent and saved them.

  • Provide all records of how payments are spent or saved to the SSA upon request.

  • Report any changes that would affect your performance or your continuing as payee.

  • Complete reports accounting for your use of payments, as required.

  • Return any payments to the SSA which the beneficiary is not entitled to.

  • Return any saved payments to the SSA when you are no longer the representative payee for the beneficiary.

As a representative payee, you must keep the beneficiary’s Social Security payments separate from your own money. The bank account used to deposit the benefits should be fully owned by the beneficiary, with the payee listed as financial agent.

An individual can’t collect fees for serving as a representative payee. However, some organizations that serve in the role do receive fees paid out of the beneficiary’s Social Security or SSI payments.

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If you believe someone you know might need a representative payee, call Social Security’s national customer service line at 800-772-1213 or contact your local office and make an appointment.

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This article originally appeared on GOBankingRates.com: Social Security: How To Appoint a Representative Payee & What Duties They Are Allowed To Provide