Samsung will finally reveal its report on why the Note7 kept catching fire
It looks like Samsung is finally ready to share its findings on what went wrong with the Galaxy Note7.
After months of promising to make public the results of its investigations into the phone, the Korean electronics giant revealed Thursday that it would be sharing the source of the Note7's issues in a press conference slated for Jan. 22, 2017, at 8 p.m. ET.
At the press conference, which will be livestreamed in English on Samsung's website, company executives, along with independent investigators, will share the results of their months-long investigations, according to the company.
"Samsung will discuss the findings of the investigations and unveil new measures Samsung has implemented in response to the incidents," Samsung said in a statement.
The company had previously confirmed a report on their investigation, which reportedly concluded in December, would be coming soon. At a press conference during CES, Samsung America's COO, Tim Baxter, promised the company was committed to learning from its investigation and would be "recommitting itself to customers."
The press conference should help finally bring to a close the protracted public relations nightmare that has been the Note7. Initially one of the most widely praised phones the company had ever made, Samsung was forced to recall all the handsets after multiple reports of them catching fire. Many experts now believe faulty batteries are to blame.
Samsung is likely hoping that, by finally sharing the findings of its investigation with the public, the company will be able to put the Note7 behind them and focus its attention on its next flagship, the Galaxy S8, set to launch later this year.
