Jackson County restores network after ransomware attack
KANSAS CITY, Mo. — Jackson County has announced their essential services have been restored after a major ransomware attack almost two weeks ago.
They will soft launch the reopening of key county offices.
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“The scale of the attack was massive, making the rapid recovery a remarkable achievement by our IT team,” Jackson County Executive Frank White, Jr. said. “Their expertise and relentless hard work have minimized disruption and exemplified resilience in the face of such challenges.”
Starting on Tuesday, April 16, Jackson County will softly reopen the Assessment, Collection and Recorder of Deeds departments with the following procedures:
Assessment: By appointment only. Prior scheduled appointments disrupted by the network outage are being rescheduled as a priority. Walk-in services will be available starting Monday, April 22.
Collection: Residents are encouraged to utilize the secure online payment options available through the myJacksonCounty portal to avoid wait times. The collection and assessment departments will offer new weekend hours from 8 a.m. until noon on Saturday, April 20 and every Saturday in May.
Recorder of Deeds: Property records and marriage license applications are available online.
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For now, residents are asked to not come in person unless it’s absolutely necessary and use the county’s online services.
