online shopping
One in three buyers scammed on second-hand sites
Buyers are being targeted on Amazon Marketplace, Facebook and eBay.
I’m an online shopping expert, here’s how to get big discounts
But if you’re shopping online, there’s several proven ways to save money, no matter what you are buying, says Tait Pollack, CEO of e-commerce experts Pivotal Digital
Martin Lewis, Currys and BBC impersonated in ‘epidemic’ of online scams
Social media platforms and search engines are littered with scam ads.
Etsy is laying off 11 percent of its staff
Etsy is the latest company to lay off staff in 2023. The online retailer is letting go of 11 percent of its staff in the company’s first significant staffing cut in recent years.
Biggest scams to look out for: From concert and football tickets to holiday fake deals
Online shopping remains a hotspot for fraudulent activities, says Lloyds Bank.
10 ways to find the best deals during Black Friday sales
Savvy shoppers can pick up some great deals in the November Black Friday and Cyber Monday sales, but how can you spot the genuine offers from the fake ones?
Poor online couriers and ‘porch pirates’ could be putting Christmas deliveries under threat
Online shoppers, beware.
UK households face £3bn Christmas spending squeeze, says think tank
UK households will have £3bn less to spend this Christmas, according to new research as the cost of living crisis bites.
Amazon begins rolling out AI-generated review summaries
Amazon announced a new generative AI feature today that summarizes product reviews. Available initially to “a subset of mobile shoppers in the U.S. across a broad selection of products,” the artificial intelligence tool creates a recap paragraph highlighting common themes from customer feedback. The company first confirmed in June it was testing an AI-powered summarization tool, but it now begins its official rollout. CEO Andy Jassy said earlier this month that AI is “at the heart of what we do.”
Amazon Prime Day: Find out which products you should avoid
Which? is warning consumers about the products to steer clear of on Amazon Prime Day.
Online shopping 'rip-off tip-off' campaign: what you need to know
Shoppers urged to call out online rip-offs as CMA unveils ‘red lines'.
FTSE 100: Ocado sales up on rising prices but customers buy less
Average orders per week at Ocado.com rose by 3.6% to 381,000 in the first quarter of the year.
Dangerous electric blankets being sold online to UK shoppers
Electric blankets that could give users an electric shock are being sold on AliExpress.
FTSE 100: Ocado shares fall as basket sizes fall and prices rise
Ocado shares fell in early Tuesday trading after the retailer forecasted a decline in earnings from its joint venture with Marks & Spencer as consumer spending contracts.
Aldi axes online deliveries to focus on new stores
The supermarket will phase out its wine and spirits deliveries later this month.
Evri: Delivery chaos as customers still waiting for Christmas parcels
Customers across the country are still not receiving packages on time or at all.
UK workers at risk as Amazon axes 18,000 jobs globally
Amazon Fresh and Amazon Go will be especially impacted by the cuts.
More UK retailers charging fees to return items bought online
Shoppers face unexpected fees for returning items.
Better At Deals: Expert tips on how to save the most money on Boxing Day
Avoid the stress with these top expert tips.
Christmas delivery disasters: From tarantulas stuck in transit to parcels in the pond
Which? research reveals two in five online shoppers experienced at least one issue with a delivery last Christmas.
Christmas lights bought online 'put users at risk of electric shocks or fires'
Christmas lights bought online 'put users at risk of electric shocks or fires', a new study found.
Retailers and returns services failing disabled consumers
Retailers and returns services potentially breaking law on returns for disabled consumers, Which? finds
Primark launches online shopping with new click and collect service
The new service allows customers to shop online across baby, kids and decorative nursery products and toys.
Better At Cyber Security: 7 tips to keep your information secure online
How many of these security tips are you missing?
Black Friday spending set to fall to £1.7bn as cost of living bites
Fewer consumers are expected to partake in Black Friday sales this year
Amazon launches online insurance portal for UK customers
The online retailer enters a crowded insurance comparison market alongside banks and platforms like MoneySupermarket.