Customer Service
- EntertainmentYahoo Life
Black hotel employee’s response to woman who calls him the N-word goes viral: 'There's a Best Western next door'
A black hotel worker filmed himself calmly denying a customer service after she called him a racial slur on the phone.
- EntertainmentYahoo Life
Wendy's employee writes 'Chubby' as customer's name and, to the man's embarrassment, it's read out loud with his order
"Everybody started laughing in the restaurant, and I got really embarrassed," said Wendy's customer Jimmy Shue.
- NewsYahoo Life
Wedding venue is 'mortified' after accidentally sending bride an email calling her a 'cow'
The bride has posted a scathing TripAdvisor review in response to the insulting email sent by a restaurant she'd been considering for her big day.
- NewsYahoo Life
Woman says United Airlines staff 'mistreated' her over carry-on bag they claimed didn't fit
Video footage shows the passenger and her mother fitting the bag into the airline's measuring rack, while staff insist it's too bag.
- NewsYahoo Life
Airline employee prevents teen girls from flying to meet suspected human trafficker
An American Airlines customer service agent is being credited with protecting two teens who were planning to meet a suspected predator who had offered them first-class flights to New York City and modeling work.
- NewsNewBeauty
New Data Shows This Beauty Retailer Has the Highest Customer Loyalty
Brand loyalty in beauty is no joke.
- NewsYahoo Life
Panera Bread customer shocked to find 'B-word' insult on receipt
“ADD WATERMELON FOR THIS STUPID B—H,” her Panera Bread receipt read. The insulted customer decided to leave and reach out to someone in corporate about the situation, WSB-TV reports. After the customer contacted corporate and shared her story on social media, the Panera Bread employee was fired.