Mobile Coverage

Snag some top-notch phone protection

Easy and affordable coverage for cracked screens, camera failures and other phone malfunctions.

Protect my phone
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Home Tech

Coverage for your home tech and support for you

24/7 expert support and extended coverage for eligible TVs, laptops and more under one simple plan.

Protect my home tech
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Frequently asked questions

Want to know more about Yahoo Plus Protect? We've provided answers to our most commonly asked questions below.

  • What is Yahoo Plus Protect?

    Yahoo Plus Protect offers coverage and support for your home and mobile technology. From setting up your new devices to fixing issues with your old ones, our experts are here to make things right.
  • How does the Yahoo Plus Protect Home tech support work?

    Yahoo Plus Protect Home gives you access to 24/7, US-based tech experts to help solve tech issues with your home devices. Call us anytime day or night, as often as you need to. We're here to help! Tech support includes troubleshooting issues with or setting up home entertainment, home office, wearables and smart home products. Please review the "Qualifying Products" section of the terms and conditions for a full list of supported devices.
  • What is covered under the Yahoo Plus Protect Home extended warranty?

    Yahoo Plus Protect Home extended warranty covers mechanical or electrical failures that may occur with your devices due to:
    • Material defects
    • Normal wear and tear
    • Power surges
    • Accidental damage from handling for portable products as a result of normal use of the product.
    Please review the "Definitions" section of the terms and conditions for additional warranty coverage information.
  • If my device is not brand new, is it still covered under Yahoo Plus Protect Home?

    Eligible devices are covered, regardless of when or where you bought them. Gone are the days of searching for old receipts in order to get help with your home tech devices! Please review the "Qualifying Products" section of the terms and conditions for a full list of supported devices.
  • Why should I choose Yahoo Plus Protect Mobile for my phone protection plan?

    Yahoo Plus Protect Mobile is one of the most valuable smartphone protection plans on the market for cracked screen and extended warranty coverage. With this plan, you'll gain access to the largest cracked screen repair network in the US. For only $5/month per phone, this plan protects your new or used Apple, Samsung and Google smartphone for up to 4 claims per year at one low service fee of $49 per claim. You'll also have access to a flexible, convenient claim-filing process to make the experience as smooth as possible so that you can get back to enjoying life's most exciting moments!
  • What specific type of phone breakdowns or malfunctions are covered under the extended warranty component of Yahoo Plus Protect Mobile?

    Yahoo Plus Protect Mobile provides extended warranty coverage for frozen screens, phones that won't turn on, charging or headphone port issues, mechanical or electrical failures, phones that won't connect to Wi-Fi, SIM card issues, speaker or camera issues, batteries, embedded portables and surge protection.
  • What is included with the 24/7 general account support subscriber perk?

    Yahoo Plus subscriptions include 24/7 support for general account inquiries* including billing, account recovery and updating account information. Product-specific support options and hours of operation are limited for Mail, Finance and Fantasy Sports.

    * If your account was created through AT&T or Frontier, please contact your applicable Internet Service Provider for account-related support, including password resets and updating account information. View our help article for more information.

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