Amazon.com, Inc (NASDAQ: AMZN) looks to close all but one of its U.S. call centers and shift hundreds of office employees to remote work to save on real estate.
The call centers currently planned for shuttering are in Kennewick, Washington; Lexington, Kentucky, and Phoenix, Bloomberg reports.
The call center that remains open will most likely be in Huntington, West Virginia, or Houston.
Amazon sought to reduce expenses as revenue sales growth slows amid rising inflation and economic uncertainty.
The cost-cutting comes after Amazon quickly expanded its warehouses and logistics operations when consumer demand jumped during the early stages of the pandemic.
The pandemic also forced companies to embrace remote work for customer service roles, and many employees resisted efforts to return to offices.
The report added that the customer support employees comprise a small fraction of Amazon's over 1.5 million workers.
Earlier, Amazon looked to sublet at least 10 million square feet of space and vacate even more by ending leases with landlords to cut down on costs amid the slowdown.
On Wednesday, Amazon boosted pay for its U.S. front-line employees.
After facing flak and growing unionization, Amazon strategized to improve warehouse safety and pay concerns.
Price Action: AMZN shares traded higher by 0.10% at $114.92 on the last check Friday.
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