The Four Weddings And A Funeral star went to the Vue cinema in Fulham Broadway to see Joaquin Phoenix's potentially Oscar-nominated performance as unhinged stand-up comedian Arthur Fleck.
But it appears that it was all far too loud.
Taking to Twitter, he wrote: “Am I old or is the cinema MUCH TOO LOUD? Unendurable. Pointless.”
Am I old or is the cinema MUCH TOO LOUD? Unendurable. Pointless. @vuecinemas— Hugh Grant (@HackedOffHugh) October 5, 2019
Vue Cinemas then got in touch, hoping to glean more details about his experience.
Hey there! We're sorry to hear that feedback. We do check all our sound levels regularly, but we would really like to know some further details. If you're able to let us know the particular venue we can get the management team to take a look into this. Thanks - William— Vue Cinemas Help (@VueHelp) October 6, 2019
After some back and forth between Grant and Vue’s customer care team, the actor appeared unimpressed with the response.
Fulham Broadway. Saturday night. Screen 7. Joker. But joke was on us.— Hugh Grant (@HackedOffHugh) October 6, 2019
Other patrons chimed in with their experiences too.
A constant source of delight.— Ken Macdonald (@KennethMLK) October 5, 2019
Yes, Vue is far too loud.
Sadly Vue are generally too loud ⚠️— Lizzie (@flelizi) October 5, 2019
It’s cos the system is not EQ’d correctly most cinemas they don’t even bother cos of this certain frequency’s boom giving the impression it’s to loud. I can’t watch mine or any films in commercial cinemas for this reason! It’s like a restaurant adding to much salt in the food.— Jon Thompson (@JohnnyFocal) October 7, 2019
Hugh Grant isn’t the only person to criticise the cinema-going experience of late. Last week Money Saving Expert’s Martin Lewis shared his displeasure about the length of the adverts that played before the film on his visit to see Joker.
The finance journalist and occasional This Morning presenter said cinema listings are confusing, after the film started 33 minutes later than the advertised show time. He argued that five to 10 minutes of ads is “fine”, but over half an hour of adverts is not acceptable and can detrimentally impact the experience.
“Either cut pre-screening times, or tell us actual start times too,” Lewis implored cinemas. He asked his 636k followers to retweet if they agree, and 56k did.
Went to cinema yest for 8:45pm showing, but it was 9:17 before the film actually started.— Martin Lewis (@MartinSLewis) October 6, 2019
CINEMAS we pay to see films! Fine show 5/10min of ads & trailers, but this inflation to 33mins isn't on. Either cut pre-screening times, or tell us actual start times too.
RT if u agree.
Grant clearly wasn’t put off going to the pictures altogether however.
Last night he attended the closing night gala of the BFI London Film Festival, pitching up at the premiere screening of Martin Scorsese’s The Irishman.
For his part, Scorsese has recently hit headlines over his comparison of Marvel movies to theme park rides.
“It's not cinema, it’s something else,” the Goodfellas director said at the festival (as reported by THR).
“We shouldn’t be invaded by it. We need cinemas to step up and show films that are narrative films.”
The previous night, while delivering the David Lean lecture for Bafta, he had said: "Theatres have become amusement parks. That is all fine and good but don’t invade everything else in that sense.
Read more: Hugh Grant: ‘I’ve made some shockers’
"That is fine and good for those who enjoy that type of film, and, by the way, knowing what goes into them now, I admire what they do. It’s not my kind of thing, it simply is not. It’s creating another kind of audience that thinks cinema is that."