Consumers are willing to pay more for sustainable products despite inflation, according to Capterra

A new survey finds 84% of consumers report purchasing a sustainable product in the last six months

ARLINGTON, Va., September 15, 2022--(BUSINESS WIRE)--Despite inflation driving price hikes on everyday items, consumers are willing to pay more for sustainable products, according to a new Capterra survey. Consumers who strongly agree that sustainable products are reasonably priced have doubled since 2021 (32% vs.16%).

This press release features multimedia. View the full release here:

Physical factors, such as product material and packaging, were rated as the most common aspects of sustainability consumers check for while shopping. (Photo: Business Wire)

Consumer awareness of product sustainability has also increased since 2021, indicating that it has become the expectation, not an exception. In fact, 84% of consumers say they’ve purchased a sustainable product in the past six months, up from 67% who reported the same in 2021.

Overall, consumers are willing to accept that making products sustainably costs more. Consumer willingness to pay more for sustainable goods has increased by an average of 8% from 2021 to 2022.

While sustainable shopping has become more popular among consumers of all ages, Gen Z has played a significant role driving this trend as they increase their purchasing power. They are most tolerant of higher prices for sustainable products and more likely to purchase them. Most (90%) Gen Z consumers surveyed have bought a sustainable product in the past six months, compared to 78% of Baby Boomers.

"To meet growing consumer demand for sustainability, businesses should consider their target demographic and the sustainability factors that are most important to them," Olivia Montgomery, associate principal analyst at Capterra, advises. "These consumer insights can help businesses determine how and the rate at which they make improvements to product development and procurement strategies."

A majority of consumers (88%) say that they check the sustainability of a product before at least some purchases. Sustainability factors, such as product material and packaging, were rated as the most common aspects consumers check for while shopping. While physical factors are easier to look for at the time of purchase, consumers who say they check for fair wages (22%) and ethical treatment of workers (20%) have nearly doubled from last year.

Consumers primarily value sustainability in products that are easy to consume and discard. Across all categories surveyed, the highest number of consumers say that sustainability is a top consideration in food and drinks (60%), clothing and textiles (55%), and electronics (38%).

View the full report on for consumer insights to help inform business sustainability strategies in product development and procurement.

About Capterra
Capterra is the leading software reviews and selection platform that connects businesses to the right technology. Compare software, read and leave reviews, and access objective insights that empower business growth. For more information, visit

View source version on


Cindy Lien