Coastal Beverage Company Reaps the Benefits of Switching to Encompass Technologies as Its Strategic ERP & eCommerce Solution Provider

·3 min read

Scalable Cloud-based Solution Connecting and Sharing Data Across the Three Tiers Made the Choice Easy

FORT COLLINS, Colo., June 02, 2022--(BUSINESS WIRE)--Coastal Beverage Company, a leading beverage distributor in North Carolina, has seen marked business growth over the last 18 months since implementing Encompass Cloud, an ERP system with eCommerce, data sharing capabilities, and inherent connections with manufacturers and retailers. In addition, the company has met customer needs with superior execution and connected the three-tier BevAlc supply chain at unprecedented levels.

Encompass Technologies is a comprehensive cloud-based ERP, CRM, eCommerce, and data solutions provider for the food and beverage industry with a vision of minimizing empty shelves and product waste. Its mission, with its open ecosystem of partners, is to modernize the way the three-tier system works together by digitally connecting the supply chain and facilitating data sharing between manufacturers, distributors, and retailers.

After Coastal’s extensive research and evaluation process across multiple solution providers, Encompass' scalable platform stood out from the rest in terms of stability, security, upgrade path, ease of use, connectivity, support, and the ability to share data across tiers. Jim Conway, IT manager/IT department head/CIT at Coastal Beverage Company, said, "We strive for continuous improvement in everything we do at Coastal Beverage, and we’ve found that the Encompass team shares our same values. Switching to Encompass’ true SaaS platform has allowed us to grow and update our business and meet our customers’ needs simultaneously, with innovative solutions that are truly connecting the industry from the manufacturers down to the retail level."

"Encompass is the only platform where every tier of the supply chain has a touchpoint, from the first drop to the last," Conway added.

Coastal Beverage Company serves over 38 counties in North Carolina. Their portfolio includes beer, wine, and non-alcoholic beverages. Coastal Beverage Company is family-owned and operated since 1960, and has continued to lead the way to the future by taking care of their employees and supplier partnerships, building strong brand value, and demonstrating epic innovation.

"Consumer trends and market dynamics have changed dramatically, but many systems, processes, and data solutions have not. Today's market requires technology innovation that helps distributors better predict and respond to market changes with agility to support a fast-growing business," said Jonathan O'Neil, CEO of Encompass. "We are committed to building solutions and supporting our customers to succeed in this more dynamic environment. We take pride in serving Coastal Beverage Company and those they serve."

About Encompass: Encompass Technologies provides a comprehensive cloud-based platform connecting manufacturers, distributors, and retailers in the beverage and food industry. Encompass solutions span full ERP, CRM, eCommerce, data and insights, route accounting, warehouse management, logistics, data warehousing, financials, sales execution, and more. With 20 years of industry experience in distribution software, expertise in beverage production ERP through the merger with Orchestra Software, and experience in offering retail insights and solutions through the acquisition of Handoff Technologies, Encompass has a reputation for innovation, collaboration, and for focusing on moving the industry forward. Visit for more information.

About Coastal Beverage Company: Coastal Beverage Company, Inc. is the leading beverage distributor in eastern North Carolina. Delivering a Coastal state of mind to retailers in thirty-eight counties, our portfolio includes your favorite beer, wine, and non-alcoholic beverages. Coastal Beverage Company, Inc. is family-owned and operated since 1960.
To learn more about Coastal Beverage Company, visit

View source version on


Lisa Metzger