Unplugged Power Cord Causes Canceled Flights for 75,000 People on British Airways
We've all suffered through those annoying plane delays caused by weather or other factors we can't control. But a more unusual calamity struck people trying to fly British Airways last weekend. Nearly 75,000 passengers were stuck when a contractor mistakenly unplugged a power cord at the airline's data center. All flights out of London's Heathrow and Gatwick airports were canceled after the power outrage affected British Airways' IT systems.
There will now be an investigation into the incident. Although human error certainly appears to be the ultimate cause, one question is why British Airways was not better prepared for such events. The airline will also have to pay more than $128 million for all the chaos. That's a steep price for an unplugged cord.
Source: The Times via The Verge
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