This Girl Just Turned the Comcast Call from Hell into an Emo Ballad

It was inevitable, probably.

Earlier this week, a recording of a customer-service call from hell — one man’s attempt to break up with Comcast, made with an agent who was extremely unwilling to be broken up with — went viral. Yesterday, in response, a new video went up on YouTube. A girl named Srikanth Nandyala had turned the text of the call into, appropriately enough … a love song. A ballad, to be specific. An incredibly emo affair that captures, perfectly if totally ironically, the pathos of the Comcast call: the confusion, the conversion of love into loss, the bafflement that a relationship that was so strong for so many years could, indeed, come to an end.

Just one more instance of remix culture making quick work of mockery — and one more instance, too, of conversations spreading across platforms. The Comcast thing started as a call; from there, it was converted into an audio file and, from there, into a phenomenon. Which led to it being converted into lyrics, and into video, and into what most things will become, eventually: satire.

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