St. Charles Parish residents to see new water billing system
ST. CHARLES PARISH, La. (WGNO) — Beginning on March 18, St. Charles Parish residents will be using a new water billing system.
St. Charles Parish President Matthew Jewell and the Department of Waterworks announced a partnership with Muni Link, an online customer account portal for billing and payments.
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According to water officials, the new platform will allow customers to:
Make payments
Schedule payments
See live account balance
View billing history
Setup auto-draft payments
Residents who are currently enrolled in eBilling will receive an email with their new account number and Customer ID, in addition to instructions on how to create their account.
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According to the parish, customers who receive paper bills will have their new account instructions printed on their next bill and will be able to go online and register that information.
“Our water billing system has been frustrating for our residents and staff over the years, so we are thrilled to usher in a new era of real-time payments and online accounts for the convenience of our residents,” said President Jewell.
For more information on the new water billing system, visit the St. Charles Parish website.
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