Southwest Airlines flights temporarily grounded due to computer outage
Southwest Airlines suffered a computer outage early Friday that temporarily grounded flights across the country, adding to a string of recent flight woes at the airline..
Southwest had some issues with a computer system that automatically uploads flight plans to the Federal Aviation Administration, FAA spokesman Lynn Lunsford said.
The situation was resolved around 6:25 a.m. ET, he said.
Southwest said in a statement that it suspended operations for about 50 minutes early Friday to "ensure performance'' of software systems that were upgraded overnight. The matter didn't cause any flight cancellations, spokeswoman Michelle Agnew said, but early morning flights on the East Coast were delayed by an average of 40 minutes.
Southwest continued to struggle with a high volume of flight delays Friday morning, with more than 650 flights, or 16 percent of scheduled flights delayed as of 11:45 a.m. ET, according to flight tracker FlightAware.
It was not immediately clear whether those delays were lingering effects from the outage or mainly related to weather and Southwest's ongoing operations emergency tied to a higher than usual number of aircraft out of service.
Hi there, Greg. We're truly sorry for the delays this morning. Our Network Operations Control Team is aware of the issue and are working diligently to get you on your way as quickly as possible. We appreciate your patience while we work through this. -Rocky
— Southwest Airlines (@SouthwestAir) February 22, 2019
Southwest has canceled more than 1,000 flights in the past week due to the maintenance issues and winter weather across the country, including rare snow at its Las Vegas hub. The airline canceled nearly 400 flights on Thursday alone.
Southwest has blamed its mechanics union for the maintenance delays, and the union says Southwest is making them scapegoats for safety issues.
The good news for travelers: Southwest's Friday cancellations were the lowest they've been in a more than a a week. The airline has canceled 73 Friday flights, according to FlightAware. Agnew attributed those to lingering issues in Las Vegas, weather in Denver and the aircraft out of service.
Travelers on social media continue to gripe to Southwest, which has rich customer loyalty, about this week's flight issues.
Tough couple weeks flying with @SouthwestAir usually luv em — what’s up?? pic.twitter.com/1ixgYSxI2i
— Michele Rose (@HockeyMom28) February 22, 2019
This article originally appeared on USA TODAY: Southwest Airlines flights temporarily grounded due to computer outage
