Some service restored in Washington 911 outage

Associated Press

SEATTLE (AP) — Some 911 service has been restored in parts of Washington but CenturyLink is still working on the statewide outage.

Spokeswoman Kerry Zimmer says technicians hope to restore all 911 service Thursday, but she can't say for sure how long it will take or what caused the problem. She says it's unknown if the problem was caused by computer hacking or an equipment problem.

Zimmer says it began about 1:30 a.m. Thursday at Sheridan, Ore., and service in Oregon was affected for a time. It has since been restored.

Service is disrupted statewide because the dispatch centers are all tied together.

Until service is restored, Zimmer recommends that people with an emergency try a 911 call from a cellphone, which sometimes works better than a land line.