Questions remain after Independence dental office suddenly closes

INDEPENDENCE, Mo. — In the last two weeks, FOX4 has received dozens of messages from concerned patients at Wright Dentures and Implants after the office suddenly closed about two weeks ago.

Many of those patients haven’t been able to contact the dental office to learn more about the closure or the next steps for their care.

“They usually call the day before your appointment, but they didn’t call. We went there on time, but the sign on the door said this office was closed,” said Michael Whitcomb, a Wright Dentures and Implants patient.

Whitcomb started receiving care at Wright Dentures and Implants in February of 2023, he was experiencing issues with swallowing and speech due to ALS.

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“He told me I had periodontal disease, which I didn’t know. He said he could help with my speech and eating if I had my teeth removed well. At that point in time, I had been suffering from ALS since November 15 of, 2019, so I believed it and set up all the procedures to get it done. They got a loan for me and had a consultation for what they were going to do,” Whitcomb said.

Whitcomb said the dentures didn’t fit properly, and he continued to have issues with the dental office until its recent closure.

“What led me to go there was because they said they made the teeth right there. It took two months to get my final set of teeth, and they didn’t fit when I put them in my mouth. I hurt, I have pain all over, I don’t sleep at night, and I’m taking special medicine for the nerves in my face,” Whitcomb said.

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On May 22, the office in Independence had a sign on the door stating that it was closed due to unforeseen circumstances.

Although the sign on the door has since been taken down, the clinic still appears to be closed.
FOX4 hasn’t been able to reach Wright Dentures and Implants by phone for more information about the closure.

Dr. Brian Jenkins runs the office in Independence. The Missouri Dental Board said Dr. Jenkins’ license is on a probationary status through next year.

According to the Dental Board, he was disciplined following complaints about his care in 2022.
The board suggests that patients who were receiving care at Jenkins’ office and are now without a provider contact the Dental Board office to file a complaint and assist with the Board’s investigation into this situation.

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