Police: Unruly Dunkin’ customer berates staff over item not on menu
Police are looking to identify a woman they say became unruly at a Dunkin’ in Dorchester when she was told an item she wanted was not on the menu.
The incident happened around 6:46 p.m. April 25 at the chain’s location on Blue Hill Avenue. A drive-thru employee told officers the woman wanted to order a multicolored Coolatta, according to police.
When the woman was told that was not on the menu, she became “increasingly hostile,” police say.
The employee offered a free Coolatta from the menu, but the customer “became belligerent, while yelling profanities” through the drive-thru window, according to police.
Police say the customer then went into the store, where she yelled at the staff and pushed the Coolatta machine over. She then fled in a gray SUV.
Anyone with information is asked to call B-2 Detectives at 617-343-4275. Anonymous tips may be called into the CrimeStoppers Tip Line at 1 (800) 494-TIPS or texted to to CRIME (27463) with the word “TIP.”
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