Nearly a year later, a mother waits for closure in son’s death as NC medical examiner’s office faces challenges

RALEIGH, N.C. (WNCN) — A mother’s been waiting almost a year for closure and answers. Kelley Blas is waiting for the official cause of her son’s death.

On June 21, 2023, Blas lost her son John Steen to an accidental overdose.

“We don’t know what exactly it was that took John, because we don’t have a toxicology report, we don’t have an autopsy, we don’t have a death certificate,” Blas said.

Blas said she never thought she’d be waiting upwards of 11 months to receive the documents.

The North Carolina Department of Health and Human Services said there are staffing troubles at the Office of Chief Medical Examiner (OCME.)

“NCDHHS has ongoing concerns about staff vacancies and high turnover at OCME, which have a negative impact on the system’s ability to maintain high-quality services for North Carolinians,” said NCDHHS.

Blas knows how much closure those reports could bring. She lost her older son David to an intentional overdose in 2017 after struggles with mental health.  Four months after David’s death, Blas said she received the papers she once again is waiting for.

“I only could open it up just to read the cause of death, which I knew what it was, but I needed, I needed to see it,” Blas said. “And once I saw it, I closed it and locked it up in a box and I haven’t really looked at it since then. But it just gave me a sense of just, okay, this part is done, I don’t have to think of my child being in a morgue.”

DHHS said each case is different, so there is no typical time frame for completing reports.

Blas said the state medical examiner’s office told her John’s case is complete, but pending pathology review.

OCME has 15 permanent state positions that are vacant, equal to a 20% vacancy rate, according to NCDHHS. NCDHHS said that includes four vacant pathologist positions (out of 13.)

At the same time, the caseload is growing, with a 26% case increase from 2019 to 2023, according to NCDHHS. The department said it is undoubtedly influenced by a 69% rise in suspected overdose deaths.

“A backlog in OCME creates challenges for law enforcement, attorneys, our public health partners and for the families and communities left behind,” said NCDHHS.

Blas emphasizes she’s not the only one waiting for closure, hearing stories of similar or longer waits from other families who lost also lost children to overdoses.

“When you lose someone, that already causes suffering, and then when you have to compound that by extending these waits longer and longer, I just, I’m not sure that others really understand what that’s like,” Blas said.

NCDHHS pointed to several recommendations in Governor Roy Cooper’s proposed budget, including:

  • Support expanded capacity by adding 35 permanent, state-funded positions to the OCME workforce;

  • Strengthen and support local medical examiners by increasing their payments from $200 to $400 per case and would more adequately cover the cost of their time and mileage to/from a scene;

  • Ensure local medical examiners are adequately supplied with scene kits, cameras and other necessary equipment to do their job;

  • Improve communication for families, law enforcement, attorneys and others about the status of a medical examiner case by developing a 24-hour call center and self-service portal to more timely deliver case status information;

  • Allow OCME to fully staff second and weekend shifts by providing compensation for OCME staff who are assigned non-traditional work hours; and

  • Increase OCME’s ability to handle more cases though the much-needed expansion/renovation of the OCME location in Raleigh.

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