More doctors use ChatGPT to help with busy workloads, but is AI a reliable assistant?

More doctors use ChatGPT to help with busy workloads, but is AI a reliable assistant?
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Dr. AI will see you now.

It might not be that far from the truth, as more and more physicians are turning to artificial intelligence to ease their busy workloads.

Studies have shown that up to 10% of doctors are now using ChatGPT, a large language model (LLM) made by OpenAI — but just how accurate are its responses?

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

A team of researchers from the University of Kansas Medical Center decided to find out.

"Every year, about a million new medical articles are published in scientific journals, but busy doctors don’t have that much time to read them," Dan Parente, the senior study author and an assistant professor at the university, told Fox News Digital.

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University of Kansas
A team of researchers at the University of Kansas decided to find out whether AI is truly helping doctors.

"We wondered if large language models — in this case, ChatGPT — could help clinicians review the medical literature more quickly and find articles that might be most relevant for them."

WHAT IS CHATGPT?

For a new study published in the Annals of Family Medicine, the researchers used ChatGPT 3.5 to summarize 140 peer-reviewed studies from 14 medical journals.

Seven physicians then independently reviewed the chatbot’s responses, rating them on quality, accuracy and bias.

The AI responses were found to be 70% shorter than real physicians’ responses, but the responses rated high in accuracy (92.5%) and quality (90%) and were not found to have bias.

ChatGPT
AI responses, such as those from ChatGPT, were found to be 70% shorter than real physicians' responses in a new study.

Serious inaccuracies and hallucinations were "uncommon" — found in only four of 140 summaries.

"One problem with large language models is also that they can sometimes ‘hallucinate,’ which means they make up information that just isn’t true," Parente noted.

CHATGPT FOUND BY STUDY TO SPREAD INACCURACIES WHEN ANSWERING MEDICATION QUESTIONS

"We were worried that this would be a serious problem, but instead we found that serious inaccuracies and hallucination were very rare."

Out of the 140 summaries, only two were hallucinated, he said.

Minor inaccuracies were a little more common, however — appearing in 20 of 140 summaries.

Man heart appointment
A new study found that ChatGPT also helped physicians figure out whether an entire journal was relevant to their medical specialty.

"We also found that ChatGPT could generally help physicians figure out whether an entire journal was relevant to a medical specialty — for example, to a cardiologist or to a primary care physician — but had a lot harder of a time knowing when an individual article was relevant to a medical specialty," Parente added.

CHATGPT FOUND TO GIVE BETTER MEDICAL ADVICE THAN REAL DOCTORS IN BLIND STUDY: ‘THIS WILL BE A GAME CHANGER’

Based on these findings, Parente noted that ChatGPT could help busy doctors and scientists decide which new articles in medical journals are most worthwhile for them to read.

"People should encourage their doctors to stay current with new advances in medicine so they can provide evidence-based care," he said.

Dr. Harvey Castro, a Dallas-based board-certified emergency medicine physician and national speaker on artificial intelligence in health care, was not involved in the University of Kansas study but offered his insights on ChatGPT use by physicians.

"AI's integration into health care, particularly for tasks such as interpreting and summarizing complex medical studies, significantly improves clinical decision-making," he told Fox News Digital.

Dr. Harvey Castro
Dr. Harvey Castro of Dallas noted that ChatGPT and other AI models have some limitations.

"This technological support is critical in environments like the ER, where time is of the essence and the workload can be overwhelming."

Castro noted, however, that ChatGPT and other AI models have some limitations.

"Despite AI's potential, the presence of inaccuracies in AI-generated summaries — although minimal — raises concerns about the reliability of using AI as the sole source for clinical decision-making," Castro said.

"The article highlights a few serious inaccuracies within AI-generated summaries, underscoring the need for cautious integration of AI tools in clinical settings."

doctor medical professional medicine
It's still important for doctors to review and oversee all AI-generated content, one expert in AI noted.

Given these potential inaccuracies, particularly in high-risk scenarios, Castro stressed the importance of having health care professionals oversee and validate AI-generated content.

The researchers agreed, noting the importance of weighing the helpful benefits of LLMs like ChatGPT with the need for caution.

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"Like any power tool, we need to use them carefully," Parente told Fox News Digital.

"When we ask a large language model to do a new task — in this case, summarizing medical abstracts — it’s important to check that the AI is giving us reasonable and accurate answers."

As AI becomes more widely used in health care, Parente said, "we should insist that scientists, clinicians, engineers and other professionals have done careful work to make sure these tools are safe, accurate and beneficial."

doctor using iPad
AI software like ChatGPT provides a "great opportunity" for busy physicians to offload some of their tasks, an emergency physician noted.

Dr. Kenneth Perry, an emergency department physician in South Carolina, said that AI software like ChatGPT provides a "great opportunity" for busy physicians to offload some of their tasks.

"Over the last few years, physicians' perception of their jobs has been severely limited by the amount of time spent on charting and not interacting with patients," Perry told Fox News Digital.

There are limitations, however, to using AI to help with this, the ER doctor warned.

"There is an opportunity for AI software to take certain liberties with the charting," he said. "The physician-patient relationship, and the charting of that relationship, is very specific." 

"AI software also has to have the IT protections brought up to HIPPA-level compliance to make it a seamless connection to the physician workflow," Perry added.

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Original article source: More doctors use ChatGPT to help with busy workloads, but is AI a reliable assistant?