Middletown schools hope key system works ‘by the end of the week’; sources say district was hacked

MIDDLETOWN, Pa. (WTHM) — Personal information of an unknown number of people at Middletown Area School District has been compromised in a systems breach, according to two people familiar with the incident.

Key systems have been down since last week, according to one of the people, and the district is confronting a systems breach.

The district’s superintendent and other administrative leaders haven’t responded to a series of attempts to reach them via email and phone beginning before 8:30 a.m. Monday. A receptionist at the district office also told an abc27 News crew visiting in person, in the district lobby at about 1 p.m., that the superintendent was unavailable but would receive a message.

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A hard-copy letter left in school district employee mailboxes Monday morning, attributed to Jack Steiner, the district’s director of technology, said:

“As you are aware, we are experiencing connection issues with PowerSchool. We apologize for the inconvenience and ask for your continued patience as we work to resolve the issue. We hope to have access to PowerSchool restored by the end of the week.”

abc27 News couldn’t confirm what kinds of data had been comprised, how many people’s information was compromised nor who those people were (i.e., staff, students or parents).

PowerSchool, which provides school operations technology to many districts, didn’t immediately respond to a message left by abc27 asking what the company knew about the situation in Middletown and whether other districts experienced anything similar. But no reports had emerged of any widespread issues in other districts.

For the latest news, weather, sports, and streaming video, head to ABC27.