Southwest Has a Problem its Passengers Need to Know About

Southwest Has a Problem its Passengers Need to Know About

It's been a tough time for the airline industry lately. It recently made a change where its Rapid Rewards Members can now achieve A-List or A-List Preferred tier status much quicker, which will make it easier to accumulate points that can be used for such perks as priority boarding and the ability to make a same day change with no difference in base fare. The company also introduced a feature that lets customers change their boarding group for an added fee starting at $30, either online or via the Southwest app, within 24 hours of departure.