Max Levchin on how Affirm plans to survive the land grab in “buy now pay later”

Nearly a decade since Affirm was started, the BNPL business model is dogged by questions about whether its claims about being interest-free and not charging late fees are too good to be true. Part of it is, and this is where this idea of not charging late fees and being super fastidious about what it is we’re telling our users, disclosing everything, being over-the-top clear and transparent, helps the vast majority of our customers when we survey them about what made them choose Affirm.