‘Innovative ideas’ anticipated from new leaders of these Houston County EMS systems

An ex-SWAT medic, a paramedic who graduated at the top of his class and a former director of paramedic education were promoted this week as the new supervisor’s of Houston Healthcare system’s emergency medical services in Warner Robins and Perry.

First responders Quinton Head, Keith Williams and Patrick Bullis will oversee the hospital’s scene and patient safety, emergency medical procedures, ambulances, and 911 and rescue equipment. They will also work closely with local police, fire and nearby EMS departments.

The EMS team for Houston Healthcare can treat thousands of patients in a month. They treated 2,091 patients in March, according to the latest count, said Eden Tomberlin, the hospital’s marketing manager.

Head, the former SWAT medic, said one of his goals as a supervisor is to improve patient care outside of the hospital.

“We do more than just pick up and deliver patients on a truck,” Head told The Telegraph. “Patient care starts way outside of the hospital. At the end of the day, they are people first and then they are your patients.”

Head has worked in health care for more than three decades. Among his accolades, he was awarded the local district’s Region 5 Counsel 2024 Provider of the Year by the Georgia Office of EMS and Trauma. He was also named Clinical Employee of the Quarter in 2023 by Houston Healthcare. He has held other leadership roles and was involved in community outreach projects.

While serving as a SWAT medic, he treated those injured on crime scenes. Head recalled when he rescued a young girl from her own father.

“He went in the woods so we were out there all day in the cold before we got him,” Head said. “We raided the house and I just snatched the little girl and went outside.”

He hopes to inspire youth to join the medical field as a “service to the community.”

“As medic, you are at the highest level of care of treating that patient,” Head said. “When I go out and talk to the high school kids … I try to tell them, you want to be a football player? You cannot wait to try to somewhat be your best.”

Bullis also held various EMS roles in patient care, and was the director of education and training for “a large multi-jurisdictional EMS agency,” a news release said. He developed a transport ventilator training course for Georgia’s EMS office, which has been “positively recognized statewide.”

Williams holds years of experience in emergency departments, including time spent as a shift supervisor. He also graduated at the top of his class in paramedic school, according to a news release.

“I am confident that this new leadership team will bring exciting energy and innovative ideas to meet the unique challenges faced by today’s healthcare first responders,” David Borghelli, director of Houston Healthcare EMS, said in a statement.