Infographic: Key Stats and Findings from the 2016 U.S. APEAL Study

Conducted annually, the J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study,SM now in its 21st year, measures owner satisfaction with their vehicle’s performance, styling, comfort, features, and usability after 90 days of ownership. It covers satisfaction, likes, and dislikes for 77 vehicle attributes across 10 categories. In the 2016 study, 245 models from 33 brands are ranked.

Categories include:

  • Exterior

  • Interior

  • Driving Dynamics

  • Visibility and Safety

  • Seats

  • Engine/Transmission

  • Storage and Space

  • Heating, Ventilation, and Air Conditioning (HVAC)

  • Audio/Communication/Entertainment/Navigation (ACEN)

  • Fuel Economy


Nine of the 10 categories measured in the study improve in 2016, with Fuel Economy posting the largest gain: up 14 points (on a 1,000-point scale) year over year.

In the infographic that follows, we present some key statistics and findings from the 2016 U.S. APEAL Study.

2016 U.S. APEAL Study Infographic
2016 U.S. APEAL Study Infographic

Additional Research:

Abstract:

The J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, now in its 21st year, measures owner satisfaction with their vehicle’s performance, styling, comfort, features, and usability. Discover the top models in each category of the 2016 U.S. APEAL Study with this exclusive infographic.

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