Heathrow Chaos Slammed By Furious Passengers Forced To Leave Suitcases Behind
Passengers at Heathrow Airport were left fuming after they were only allowed to take hand luggage on flights and had to leave their suitcases behind.
The situation at the airport’s Terminal 3, which affected all airlines, was due to a fault which meant luggage couldn’t be checked in as usual.
Luggage nightmare - passengers were told their cases would follow later (Pictures: PA)
It meant that passengers found themselves unable to take their suitcases with them, with some cases due to be flown out to them later in the week.
Passengers with Virgin Atlantic were told to only travel with carry-on bag containing “essential items” like medication.
Furious travellers branded the situation “ludicrous”.
Gareth Llewellyn tweeted: “So we’re restricted to one 23 x 36 x 56 cm bag tomorrow? That is somewhat ludicrous. What is actually wrong at Heathrow?”
And Wesley Fitzgerald added: “Two hour delay, check. Luggage still in Heathrow, check. Rooms downgraded, check. Welcome to New York. Best go have a beer then.”
Pornstar Eva Lovia was caught up in the chaos, tweeting: “Well apparently @londonheathrow won’t have my bags to me for 2 days after I land and aren’t compensating at all. Splendid.”
Heathrow Airport apologised for the problems, with a spokesman said the issue had been resolved and passengers would be able to check in their bags as normal.
“We’re sorry there’s been disruption and are grateful to passengers for their patience,” said the spokesman.
The problems came after a computer glitch caused chaos at Heathrow’s Terminal 5 earlier this week.
TV presenter Phillip Schofield was among thousands of people caught up in delays caused by problems with a new computerised check-in system.
