Dunkin' Donuts Sign Asks Customers To Snitch On Workers Not Speaking English
A Dunkin Donuts in Baltimore is under fire for posting a sign offering customers coupons for reporting employees shouting in foreign languages.
Gillian Morley, a producer at WBAL-TV, saw the sign Monday morning at a Dunkin Donuts on West 41st Street and photographed it. The sign reads:
“If you hear any of our staff SHOUTING in a language other than ENGLISH Please call 443-415-7775 immediately with the name of the employee to receive a coupon for FREE Coffee and a pastry.”
This sign is being displayed at a @dunkindonuts in Baltimore. General manager posted a sign asking customers to report employees not speaking English. Even offering a reward. #shocking pic.twitter.com/1kUr0lcYuY
— Gillian Morley (@GillianMorley_) June 18, 2018
A Dunkin’ Donuts corporate spokeswoman confirmed that the sign had been posted by the location’s general manager “based on her own personal judgment” to uphold the company’s goal “of creating a welcoming and hospitable environment for all guests.”
The manager’s “intent was to address a customer service and satisfaction issue,” spokeswoman Lindsay A. Cronin said in a statement. The franchise owner, Cronin added, “determined her approach was inappropriate and confirmed the sign has been removed.”
A man who answered the phone number on the sign told a WBAL staffer he was the former general manager at that location. He said it was an old sign. The man admitted he had posted a similar sign in the past, and said customers complained.
WBAL sent a reporter to the Dunkin’ Donuts later Monday, Morley told HuffPost. By then, the sign had been removed.
A man who answered the phone at the Dunkin’ Donuts denied that the sign was ever there.
“We’ve been getting calls on it, but it must be another location,” the man, who wouldn’t give his name, told HuffPost.
The sign inspired lots of comments on Twitter.
But they're allowed to whisper in another language right?? smh 🤦🏻♀️
— mother of one 🐉 🇵🇷 (@madelinedtorres) June 18, 2018
The next @Starbucks
Last l heard WE don't have a national language and a constitutional right to freedom of speech
Now a company can request employees speak English in front of customers
However this gives customers the means to get someone fired if dont like their accent— Dana S.🇺🇸🗽✌💕😁 (@danas41962) June 18, 2018
wonder why the General Manager didn't put his name on that flyer. Probably just shy.
— truth balloon (@truth_balloon) June 18, 2018
One guy wondered if the sign was some kind of setup.
The more I think about this the weirder it is. Why would the general manager be OK with employees yelling in English? Why would he be fine with them yelling at all? This is weird. We’re going to find out this is something weird
— Alex Olive Era (@alexoliveira) June 18, 2018
You know if some troll wanted to print this and put it on display without anybody in the store knowing… That would make a certain amount of sense here
— Alex Olive Era (@alexoliveira) June 18, 2018
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LOL. They get a free education with an opportunity to play in the NFL. Get the fuck over it #WeAreAJoke #wearedone https://t.co/w1MSEdjtoO
— We Are A Joke UA (@WeAreAJoke_UA) November 19, 2015
This shit is fucking hilarious and it's also a joke. Joke doesn't equal racism #wearedone #WeAreAJoke pic.twitter.com/NHjy3KOn2c
— We Are A Joke UA (@WeAreAJoke_UA) November 20, 2015
Remember when black people couldn't go to college? THAT was oppression. What do you guys go through that can compare? #wearedone #WeAreAJoke
— We Are A Joke UA (@WeAreAJoke_UA) November 19, 2015
Ithaca College officials trying to ID people making physical threats on Yik Yak https://t.co/wB8QDsQqQd pic.twitter.com/LwnbjcZwqA
— The Ithaca Voice (@ithacavoice) November 13, 2015
University of Alabama
University of Alabama
University of Alabama
University of Alabama
University of Missouri
University of Missouri
University of Missouri
University of Missouri
University of Missouri
University of Nebraska
University of Nebraska
Yik Yak after UCONN students #StudentBlackOut day. But racism doesn't exist... pic.twitter.com/K5FE1GqIWW
— Shakima (@miesh_b) November 20, 2015
This article originally appeared on HuffPost.
