County announces new smartphone app -- Well Niagara

Oct. 26—Well Niagara, a new smartphone app, has been released by the Niagara County Department of Mental Health & Substance Abuse Services in partnership with the Community Network of Care (CNOC). The app is a way for the department to quickly provide information about locally available services, supports and resources.

In just a few clicks, users can access features including Call for Help, Text for Help, My Safety Plan, 24-hour Crisis Services, Suicide Prevention, Counseling, Community Services, Basic Needs, Narcan, Training & Events, Maps, Harm Reduction and Peace & Calm.

The app was developed by in consultation with the mental health department and the CNOC Advisory Council, which is staffed with local cross-system leaders, family and peer advocates. The point of Well Niagara is quick delivery of needed information in times of crisis.

"People in crisis may not be in a frame of mind that allows them the time to search the internet for help. This app provides that vital assistance, literally, at the tip of their finger," said Ronald Barstys, director of special programs at Orlean/Niagara BOCES.

"We are responding to the people in Niagara County who are requesting increased visibility and an understanding of how to access the array of services, supports and resources available in Niagara County," said CNOC chair Myrla Gibbons Doxey, deputy director of the mental health department.

The app is available for free download in the App Store and Google Play. Search "Well Niagara".

The app will be enhanced as needed based on feedback from the community, according to mental health department director Laura Kelemen. Feedback can be provided at:

A corresponding Well Niagara webpage, for those who prefer to view information on a computer or don't have access to a smartphone, is coming "soon," county officials said.